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zolakt avatar zolakt commented on June 26, 2024

Now I've spotted that all of these consumption sensors have become unavailable since yesterday. Only the consumption sensors were unavailable. The climate entities, and the others, worked fine, I don't understand why. Any ideas?

Btw. they became available again after restarting HA. However, it could happen again, and it would be good to know why. However, it still doesn't explain the first issue, when they are available, but the values in the app and integration don't match. Also now I have gaps in HA for the time they were unavailable, which I can't (or don't know how to) retroactively fill in.

image

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thomasgermain avatar thomasgermain commented on June 26, 2024

Hello,

thanks for the detailed report. The short answer is no, I don't use the same API as the "detailed" screen, mainly because of here: #135 (comment). I get the data from EMF report, which are reporting the daily consumption.

For 1), I don't think this is due to timezone (if your HA timezone is the same as multimatic one). The problem can happen for 2 reasons:

  • multimatic API doesn't refresh "fast enough", for example, the call at 23:59 doesn't report any new consumption, but the call at 00:01 the day after report the actual consumption of 23:59, so in HA these consumption is reported for the wrong day
  • the multimatic API is not reachable at all and the consumption is "lost"

For 2), the main reason is because the sensor are unavailable, because the API is not available. You should find more information in the logs .

For 4), as far as I know, there is no way to get these data. EMF report reports the daily consumption, but the update rate (at multimatic side) is +- 1h. The refresh rate at integration side is 2min, so even if there are multiple errors, normally, it should be fine.

One possible solution is to call Multimatic: request_hvac_update service every hour or so in an automation. It forces local devices to send their data to vaillant server. (It might gives error if you call this service too often, so IMHO no more than once a hour)

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zolakt avatar zolakt commented on June 26, 2024

I see. Thanks for the explanation.

Maybe you are right that it's just the last hour of the day that gets logged into the next day. Now when I look at my screenshots again, it seems like everything is offseted by an hour, although the time scale in their app is so weird until you fully zoom in. I'll try to do a more detailed comparison.

If it's just offseted, I don't have a problem with that. I don't care that much about daily consumption, as long as it evens out, more or less, on a monthly level.

If it's not just the offset, I'll give request_hvac_update a try, and see if it helps. I'll let you know either way

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