Comments (8)
Dear tunahanertekin,
in the first image you sent is no camera shown.
Please make sure the camera is connected via USB 3.
Do not use USB Type C cable which is used for charging Smartphones. These cables often have Data lanes disabled or work seriously bad.
Is any USB Port damaged / disabled on your Hardware? Make sure and try other USB Ports.
Best Regards,
Kevin
from tiscamera.
Dear tunahanertekin,
the camera should be listed by following command:
sudo dmesg
another command for listing usb devices is
lsusb -t
can you find the camera in both commands?
You can also send the Output to us as textfile so we can check.
from tiscamera.
FYI, I tested the camera with same installation steps in x86 desktop, Ubuntu 22.04 and I was able to verify the installation using tcam-capture
, but still cannot make it work in NVIDIA Jetson AGX Orin.
from tiscamera.
I updated the camera model, it's DFK 37AUR0234.
from tiscamera.
Hi @TIS-Kevin,
Thanks for your response.
The cable I use for connection is the original cable provided by TIS, and it worked w/ x86 Ubuntu 22.04 and Windows. I think the cable case is eliminated.
I checked the USB ports in my Jetson AGX Orin and found out that the ports I tried are the type "USB 3.2 Gen 2". The ports are working when I plug another device, so I assume they are not damaged or disabled. I have tried all 4 USB ports in Jetson.
Do you have any other idea why it fails to work with Jetson AGX Orin? Are there any other steps necessary to execute for Jetpack 6 or arm64 architecture maybe?
from tiscamera.
FYI, I discovered that there are no ports such as /dev/videoX
after I plug the USB in to Jetson AGX Orin. The same camera's port was available in x86 Ubuntu 22.04 as /dev/videoX
.
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Hi @TIS-Kevin,
Here are the outputs of the commands you requested. (and v4l2
device list)
sudo dmesg
lsusb -t
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=tegra-xusb/4p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=tegra-xusb/4p, 480M
|__ Port 3: Dev 2, If 0, Class=Wireless, Driver=rtk_btusb, 12M
|__ Port 3: Dev 2, If 1, Class=Wireless, Driver=rtk_btusb, 12M
|__ Port 4: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 3: Dev 6, If 1, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 3: Dev 6, If 0, Class=Human Interface Device, Driver=usbhid, 12M
v4l2-ctl --list-devices
NVIDIA Tegra Video Input Device (platform:tegra-camrtc-ca):
/dev/media0
Cannot open device /dev/video0, exiting.
ps. Here's the summary of latest situation :
- Camera (TIS DFK 37AUR0234) can work on these platforms and has a video port (
/dev/videoX
)- amd64 / PC / Ubuntu 22.04
- arm64 / Orange Pi / Ubuntu 22.04
- PC / Windows 10/11
- In Jetson AGX Orin (Jetpack 6 / Ubuntu 22.04)
- No video port (
/dev/videoX
) when plugging TIS DFK 37AUR0234 - Other USB cameras can work
- Intel Realsense D435i is available as
/dev/video0
- Intel Realsense D435i can function
- Intel Realsense D435i is available as
- No video port (
from tiscamera.
Dear tunahanertekin,
i tried a Jetson AGX Orin (Jetpack 5) and it worked like a charm.
Since you confirmed the camera is not broken via the amd64 PC i suggest to try JetPack 5 or get in contact with Nvidia Support.
Best Regards
Kevin
from tiscamera.
Related Issues (20)
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- Broken dependency HOT 4
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- Intermittent failure to change pipeline state HOT 9
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- Rasberry Pi 3 Arducam Day-Night Vision Camera not available HOT 1
- unable to detect camera on ubuntu HOT 5
- AttributeError: 'GstTcamBin' object has no attribute 'get_device_serials_backend' while running the 00-list-devices.py HOT 6
- support 23.04, 23.10, and 24.04 HOT 1
- Performance Variation Across Ubuntu Versions and tiscamera Package Versions HOT 4
- Is it Possible to Share a GigE Camera Feed Between Two PCs? HOT 2
- Use dfk 33ux287 tisCam code to install library fail HOT 7
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