Unhandled exception when creating game shortcuts about displaymagician

[terrymacdonald]

@joeymanson23 Have you got Uplay/Ubisoft Connect installed at all? I've a feeling based on that error message that It is trying to find Uplay, can't find it, and is dying.... I will need to roll a new version as I think I must have forgotten to check for Uplay or Steam not being installed. In any case I'll engineer a fix over the next couple of days.

[terrymacdonald]

Further investigation points towards it being a different game file path in the InstallDir registry key within the Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs\ registry key that we're expecting.

At present, we read each registry subkey within Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs\ to find a game... for example subkey '720' is where Assassin's Creed Unity lives. Within that Subkey is a string value called 'InstallDir' that lists where the game is actually installed. We parse that location to start to get the Icon/Bitmap information from the files within there.

The error you're getting is DisplayMagician complaining that it can't find a real path in that location... which is odd, as that is what should be there. I need to know more information about the erroring subkey to see what it is failing on, and that is probably going to be a pain to get :).

So, can you please open regedit and visit the Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs\ registry key for me, and take a screenshot of the subkeys underneath it please? Also please go into one or two of the numeric subkeys under that key, and take a screenshot of what is there? e.g.

It should give me enough information about what I need to do.

In the mean time I'll start grabbing some more information into the log file that DisplayMagician creates every run (when it's in debug mode). You can click on the 'Settings' button, and change the logging mode to 'Debug' mode, and it will write a LOT more information into the log file. That may help you (and me) during further troubleshooting.

I'll drop a version that does better Uplay/Steam debugging over the next few days, and we can use that if we can't figure out the answer beforehand.

Thanks
Terry

[joeymanson23]

Thank you very much Terry for the investigation, I will take a look and give you some feedback soon.

[joeymanson23]

I have indeed Ubisoft Connect installed.

Folder settings:

Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher:

Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs:

Is it strange that the folder I have set for Ubisoft games D:/games/Ubisoft/ is not present in this registry node?
Thanks a lot!

[terrymacdonald]

Hi Joey, Do you have any subkeys (subfolders) within the Computer\HKEY_LOCAL_MACHINE\ SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs Folder? My understanding is that ubiconnect creates a new subkey per installed game, so you should have a registry key like Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs\5521 (the 5521 will change based on the ID of the game installed). Within that registry key there should be an InstallDir value. Could you please take a screenshot of that InstallDir value within regedit, and also page in the full name of the registry key it lives within? That should hopefully give me enough information to be able to figure out why it's not matching. I've engineered the code to handle ubiconnect libraries located anywhere on a PC, so this is a bit puzzling. Thanks Terry

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On Mon, 5 Apr 2021, 04:08 joeymanson23, ***@***.***> wrote: I have indeed Ubisoft Connect installed. Folder settings: [image: image] <https://user-images.githubusercontent.com/81873707/113514658-e02abf00-9567-11eb-92a1-14a863fa8062.png> Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher: [image: image] <https://user-images.githubusercontent.com/81873707/113514711-1a945c00-9568-11eb-8308-82b0137a9320.png> Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ubisoft\Launcher\Installs : [image: image] <https://user-images.githubusercontent.com/81873707/113514719-23852d80-9568-11eb-94e8-3031962df0a8.png> Is it strange that the folder I have set for Ubisoft games D:/games/Ubisoft/ is not present in this registry node? Thanks a lot! — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#4 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABLU5LGDKGVVI3NJ4IBJDBTTHCFIDANCNFSM42KOKZ3A> .

[joeymanson23]

Hi Terry,
The installs folder is empty just like I tried to explain in the previous comment. Perhaps more clear here:

So apparently, in my case, the ubisoft games list can't be found in this location!?

Regards,
Joey

[terrymacdonald]

Ah I understand now. Thanks Joey. I'll install a new game through ubisoft connect and see what happens. It's possible they've changed where they write information, so if they have I'll try to figure it out. How long have you had ubisoft connect installed? Is it a new installation? How many ubisoft connect games do you have installed on that computer at the moment? Another possibility is that there aren't any games installed, meaning the registry key isn't created. I don't think I check for that at the moment. Thanks *Terry MacDonald *| Senior Security Consultant | Chief Operating Officer M: [phone] <+64+211+918+814> E: ***@***.*** W: www.cosive.com

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On Mon, 5 Apr 2021 at 08:19, joeymanson23 ***@***.***> wrote: Hi Terry, The installs folder is empty just like I tried to explain in the previous comment. Perhaps more clear here: [image: image] <https://user-images.githubusercontent.com/81873707/113520453-162d6a80-958b-11eb-8823-8fe56667ba9e.png> So apparently, in my case, the ubisoft games list can't be found in this location!? Regards, Joey — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#4 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABLU5LF57AORLAUWAUI5KYLTHDCUTANCNFSM42KOKZ3A> .

[joeymanson23]

Hey Terry,

According to control panel I've installed Ubisoft Connect on 17th December 2020.
And I have a few games. One of them is Assassins creed Valhalla which I got for free with my MSI motherboard I guess.

Thanks,
Joey

[joeymanson23]

Ah, just noticed now none of the Ubisoft Connect games are installed! :)
Will try installing one tomorrow and check.

[terrymacdonald]

Nice. That lines up with the logic I have found. I think I missed handling no installed games. I'll check later tonight again to be sure, and then craft a fix up over the next couple of days. I think I'll release a new build with a few fixes soon, and with added logging improvements. Thanks so much for finding this and logging the issue! Thanks Terry

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On Mon, 5 Apr 2021, 11:35 joeymanson23, ***@***.***> wrote: Ah, just noticed now none of the Ubisoft Connect games are installed! :) Will try installing one tomorrow and check. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#4 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABLU5LEDXBE7IFNUG74K2QLTHDZTLANCNFSM42KOKZ3A> .

[joeymanson23]

Hey Terry, I've just installed one game, confirmed the entry is on the registry, but the same exact error is returned when I try to create a new game shortcut.

[terrymacdonald]

Just an FYI that I've fixed this issue in the develop branch, but I need to fix another steam issue in order to package a release. I am working on it and will hopefully get it out before the weekend.

[terrymacdonald]

Ok. My testing shows that I've appeared to have fixed the issue, but there is unfortunately another Steam library issue (#5) that I need to fix before I can bake a new release. I'm working on that today, and hopefully I'll have a new release out early next week. Sorry for the delay!

[joeymanson23]

Hey Terry, no worries! Take your time :).
By the way, were you able to understand why i got the same error even with a game installed, like stated above?

[terrymacdonald]

@joeymanson23 I've released v1.0.4, and hopefully it corrects all the issues you're experiencing. To update, just start DisplayMagician, and it will detect there is an update, and will update for you. No need to do it manually.

I believe that your other issue should be fixed by the slew of other bug's I've fixed in this release, but if it isn't fixed, please log a new issue so I can track that separately.

And thank you for using DisplayMagician!

[joeymanson23]

@terrymacdonald, I've installed the latest release v1.0.4, and it's working like a charm! Awesome work! Thank you!

[terrymacdonald]

Great news! Thank you for the feedback.

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On Sun, 11 Apr 2021, 03:35 joeymanson23, ***@***.***> wrote: @terrymacdonald <https://github.com/terrymacdonald>, I've installed the latest release v1.0.4 <https://github.com/terrymacdonald/DisplayMagician/releases/tag/v1.0.4>, and it's working like a charm! Awesome work! Thank you! — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#4 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABLU5LBXVEO4RHG7ZZKDYNTTIBV2XANCNFSM42KOKZ3A> .