demo的指纹支付无法开启，一直提示authkey准备失败，前几天还是好的 about soter

[liuxb-tofu]

具体报什么错呢

[Jmwanxiao]

020-05-07 09:51:25.134 900-900/? E/[email protected]: check AK send cmd failed
2020-05-07 09:51:25.134 900-900/? E/[email protected]: ret: 0
2020-05-07 09:51:25.134 900-900/? E/[email protected]: rsp->status: -6
2020-05-07 09:51:25.145 900-900/? E/[email protected]: check AK send cmd failed
2020-05-07 09:51:25.145 900-900/? E/[email protected]: ret: 0
2020-05-07 09:51:25.145 900-900/? E/[email protected]: rsp->status: -6
2020-05-07 09:51:25.185 2607-2607/com.tencent.soter.demo W/Choreographer: Already have a pending vsync event. There should only be one at a time.
2020-05-07 09:51:25.205 1500-1520/? E/InputDispatcher: Window handle Window{4b0c32b u0 com.tencent.soter.demo/com.tencent.soter.demo.ui.SoterDemoUI2} has no registered input channel
2020-05-07 09:51:25.206 1036-1036/? W/adbd: timeout expired while flushing socket, closing
2020-05-07 09:51:25.207 2607-2660/com.tencent.soter.demo E/Soter.SoterCore: soter: isNativeSupportSoter return[true]
2020-05-07 09:51:25.561 900-900/? E/[email protected]: remove ASK send cmd failed
2020-05-07 09:51:25.561 900-900/? E/[email protected]: ret: 0
2020-05-07 09:51:25.561 900-900/? E/[email protected]: rsp->status: -18
2020-05-07 09:51:25.561 2607-2660/com.tencent.soter.demo E/Soter.SoterCoreTreble: soter: key can not be retrieved
2020-05-07 09:51:25.561 2607-2660/com.tencent.soter.demo E/Soter.TaskPrepareAuthKey: soter: auth key model is null even after generation. fatal error
2020-05-07 09:51:25.595 2607-2607/com.tencent.soter.demo W/SoterDemo.SoterDemoUI: soterdemo: generate auth key failed!
2020-05-07 09:51:25.607 1500-10171/? E/InputDispatcher: Window handle Window{757ab1e u0 com.tencent.soter.demo/com.tencent.soter.demo.ui.SoterDemoUI2} has no registered input channel
2020-05-07 09:51:27.321 1500-1529/? W/AlarmManager: Unrecognized alarm listener com.android.server.b@99b5e71
2020-05-07 09:51:29.140 1500-10171/? W/NotificationService: Toast already killed. pkg=com.tencent.soter.demo callback=android.app.ITransientNotification$Stub$Proxy@f54f918
2020-05-07 09:51:34.381 1500-1529/? W/AlarmManager: Unrecognized alarm listener com.android.server.b@99b5e71
2020-05-07 09:51:40.130 1500-1500/? W/WindowManager: removeWindowToken: Attempted to remove non-existing token: android.os.Binder@83dc493

[Jmwanxiao]

SoterCoreResult{errCode=12, errMsg='auth key model is null even after generation.'}, auth key result: null应该是这个报错，麻烦帮忙看一下

[liuxb-tofu]

看起来是设备的问题，可以清除系统指纹重新录入，或者联系手机厂商看看

[Jmwanxiao]

刚开始下载demo的时候是可以进行指纹验证的，用了大概一个礼拜就不行了.....同一个手机一加7pro

[tenwx]

一加9pro也遇到同样的问题，莫非是解锁bl后导致的问题？