User bug-report resended - error code is 0xC0000005 on Windows 7 (x86 ? x64 ?) about irfanpaint

[GoogleCodeExporter]

Hi Victor (?),

I'm sorry I noticed this problem so late; nobody else noticed it, so I suppose 
it has to do with some strange configuration the user may have; from such 
message all I can say is that it's an access violation, but for more details 
I'd need to have the minidump.

For the compilation problem, you should get the info.lundim.Math assembly 
(here: http://www.lundin.info/mathparser.aspx); actually, if you don't want to 
generate the language file you can skip this passage and avoid to build the 
IPLFGen project (the C# project) and just build Paint.dll, which comes from the 
IrfanPaint solution.

Bye,
Matteo

Original comment by [email protected] on 17 Dec 2010 at 8:29

[GoogleCodeExporter]

Original comment by [email protected] on 17 Dec 2010 at 8:30

[GoogleCodeExporter]

Same problem.

Original comment by [email protected] on 22 Jun 2011 at 9:43

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

I get this problem intermittently but repeatedly - it happens on about one half 
of the times I activate Paint.  I run Windows 7 Home Edition 64 bit on an HP 
dual core machine.  See Irfanview frequently hangs when using Paint addon at 
http://irfanview-forum.de/showthread.php?7182-Irfanview-frequently-hangs-when-us
ing-Paint-addon for more information.  
A typical Event Log error report from Event Viewer is:
Event 1002, Application hang
General Tab:
The program i_view32.exe version 4.3.0.0 stopped interacting with Windows and 
was closed. To see if more information about the problem is available, check 
the problem history in the Action Center control panel.
Process ID: 1484
Start Time: 01ccc99dab18124a
Termination Time: 25
Application Path: C:\Program Files (x86)\IrfanView\i_view32.exe
Report Id: f7198e3d-3590-11e1-b426-90e6ba76a007
Details Tab:
+ System
- Provider
[ Name] Application Hang
- EventID 1002
[ Qualifiers] 0
Level 2
Task 101
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2012-01-02T22:27:39.000000000Z
EventRecordID 11486
Channel Application
Computer Lounge-PC
Security
- EventData
i_view32.exe
4.3.0.0
1484
01ccc99dab18124a
25
C:\Program Files (x86)\IrfanView\i_view32.exe
f7198e3d-3590-11e1-b426-90e6ba76a007
430072006F00730073002D0074006800720065006100640000 
0044006500610064006C006F0063006B0000000000
--------------------------------------------------------------------------------
Binary data:
In Words
0000: 00720043 0073006F 002D0073 00680074
0008: 00650072 00640061 00440000 00610065
0010: 006C0064 0063006F 0000006B 0000
In Bytes
0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
0008: 73 00 2D 00 74 00 68 00 s.-.t.h.
0010: 72 00 65 00 61 00 64 00 r.e.a.d.
0018: 00 00 44 00 65 00 61 00 ..D.e.a.
0020: 64 00 6C 00 6F 00 63 00 d.l.o.c.
0028: 6B 00 00 00 00 00 k.....    

Original comment by [email protected] on 2 Jan 2012 at 11:26

[GoogleCodeExporter]

I have the same problem. Each time I try to open IrfanPaint on my home PC 
(Windows 7 32 bit UAC off), IrfanView crashes with the same error. Just 
additional information 3 and 4 are a bit different (and the timestamp, of 
course). At work I never experience this problem (same OS, same settings except 
language and regional settings - en-us at work, ru at home). I have reproduced 
this error with IrfanView (and plugins) 4.30, 4.32, and 4.33. 

If you need more information, I can make additional testing. I have a bit of 
C++ programming knowledge, though I'm not very good at it, so if you tell me 
what tools I need to compile and debug the plugin, I can try doing it. Though 
I'm not sure my skills would be enough.

Original comment by [email protected] on 30 Sep 2012 at 11:20

[GoogleCodeExporter]

I have also reproduced the problem in the safe mode, so it should not depend on 
the software configuration.

Original comment by [email protected] on 30 Sep 2012 at 12:23

[GoogleCodeExporter]

Does this happen even with the Unicode plugin disabled?

Original comment by [email protected] on 30 Sep 2012 at 12:25

[GoogleCodeExporter]

Yes, I have deleted Ansi2unicode.dll, and it still crashes with the same error.

Original comment by [email protected] on 1 Oct 2012 at 4:35

[GoogleCodeExporter]

One more thing I must mention. May be it's really because of something in my 
system. Today I have the c0000005 error with an installer package that works 
properly on many other computers. The error occurred when it reported that it 
was trying to stop the installed application (which was not actually running, 
it seems to be just a required installation step). I assume that may be the bug 
is reproduced during some kind of interprocess or inter-module interaction. 
However I'm not experiencing such crashes often. Only these two programs (reg 
organizer installer and irfanpaint) crashed for the last month.

Original comment by [email protected] on 3 Oct 2012 at 7:49

[GoogleCodeExporter]

The same problem on Win 8.1 x64 with the same Exception code & offset:

Autoamatic translate to english:

The name of the failing application: i_view32.exe version: 4.3.8.0, time stamp: 
0x53a53e02
The name of the failing module: PAINT.DLL version: 0.4.13.70, time stamp: 
0x4c5206ff
Exception code: 0xc0000005
Offset error: 0x00017dc3
The ID of the failed process: 0x18f0
The start time of the faulting application: 0x01d04c810c21ee4a
The way a misbehaving application: C:\Programs\IrfanView\i_view32.exe
The path of the failed module: C:\Programs\IrfanView\Plugins\PAINT.DLL
Report ID: 50e7adbd-b874-11e4-8266-ac7ba1542a62
The full name of the offending package: 
The application code associated with the failed package:

Original comment by [email protected] on 21 Feb 2015 at 1:40

[GoogleCodeExporter]

I have the same problem on Win7-8.1 for some years already. iView crashes 
immediately after pressing F12 or choosing appropriate line from app menue (see 
attachment and aexcuse me for screen in Russian)

Original comment by [email protected] on 21 Feb 2015 at 7:36

Attachments:

• 111.jpg

[GoogleCodeExporter]

I have attached crash dump.
Some info frome this dump:

BUGCHECK_STR:  APPLICATION_FAULT_NULL_CLASS_PTR_READ
BUCKET_ID:  APPLICATION_FAULT_NULL_CLASS_PTR_READ_paint!ShowIrfanPaintTB+1a623

eax=c6b47a80 ebx=00000000 ecx=00000000 edx=0018c1d8 esi=03cc34a8 edi=00000000
eip=10017dc3 esp=0018c158 ebp=00001388 iopl=0         nv up ei ng nz na po nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
PAINT!ShowIrfanPaintTB+0x3cb3:
10017dc3 8b8f10020000    mov     ecx,dword ptr [edi+210h] 
ds:002b:00000210=????????

If you attach paint.dll compiled with symbols, I can get more info through 
WinDBG.

Original comment by [email protected] on 21 Feb 2015 at 10:24

Attachments:

• i_view32.exe.3504.7z