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obraun-sl avatar obraun-sl commented on June 7, 2024

Hi,

You need to make sure that you have access to the folder Roaming/stereolabs/settings/ without having to type a password.
Make sure that matches the loggin session (don't log in PUBLIC for example).

In any case, I would recommend to contact the support so that they can make you run a diagnostic.

Best,
/OB/

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sumitjagdale avatar sumitjagdale commented on June 7, 2024

@sl-braun Dear Oliver,
Thank you very much for your feedback. As I could not figure out the issue, simply reinstalled it and it has solved my problem:)
Best,
Sumit

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