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We are using the standard API, on some of the requests (1-4 out of 8) the CORS headers are missing causing errors on our sites.

When adding new cards to a deck, the cards within that deck appear to be shuffled instead of being in the order that was in the UI prior to saving the deck.

We are locked out and the password reset does not work... we can not reach support. Our account email is netops@fl***** (email masked for privacy).

Please get us unlocked asap... thanks!

Last one was today between 16:30 and 16:37 UTC, also a burst of errors yesterday between 23:08 and 23:10 UTC.

Doing POST to http://api.stathat.com/ez with multiple stats from AWS.

Let me know if you need more info.

When I use the New stat form I get a system error. When I try to submit data for a new statistic using the cURL example I get a successful response, but no graph appears even after a couple of hours of submitting one request per minute.

Existing statistics appear to be unaffected.

All stats on https://www.stathat.com/v are shown as 1d @ 15min — I saw that I can customize the overall length, e.g. 12h, 1d, 3d but the part behind the @ doesn't seem customizable?

The "share" functionality seems to be broken. When I click "share" the modal suggests to copy a public URL, but no URL is present:

{:status 200, 
 :headers {"Content-Type" "application/json", "Date" "Fri, 24 Mar 2017 09:53:54 GMT", "Content-Length" "41", "Connection" "Close"}, 
 :body "{\"status\":500,\"msg\":\"no ezkey specified\"}", 
 :request-time 734, 
 :trace-redirects ["https://api.stathat.com/ez"], 
 :orig-content-encoding nil}

When posting without a proper ezkey (made a typo) I got a 200 status code but the body indicated 500. It would be helpful if these two don't differ I think?

Hello Stathat,

Our stathat account is not displaying graphs from from 9:30 AM India time, 3rd May. We verified workflow at our side and able to push the data and don't see any issue at our side. Can you help us checking at your side and confirm if there is any issue at your side.

Thanks,
Atish Ahir

I can't work out how to add stats to groups - it appears to be broken.
You can't select a stat.

Hello,
I login, then it asks if I would like to allow notifications. As soon as I hit allow it crashes. I tried uninstalling and re-downloading from the App Store but it still continues to crash

I've been using stathat for many years at multiple companies, all with ruby, and I love it!

The ruby gem is not part of the stathat github organization and hasn't been changed since 2014. I have 3 PRs from 2018 that make some improvements and fixes: https://github.com/patrickxb/stathat/pulls. I've been running this version of the gem in production since that time with success.

It would be great to see some official support for this gem and maybe to bring in those PRs or provide feedback.

Thanks!

Issue description

Unable to see data for newly created topics in StatHat. After introducing a new key I was able to observe stats for some time, after few days noticed a permenent data loss. The way how I managed to capture that was simultaneous reporting to GCP logs as well as reporting to stathat.

Steps to reproduce

Haven't noticed similar behavior with other keys. Unable to replicate.

Client version

^0.0.8

Type of the issue

Bug

I'm tracking crypto currency pairs using stathat and I end up with this:

three decimal places isn't useful here

here the sides of the y axis numbers are cut off, plus the figures below are showing between 5 and 8 decimal places, but I'd really like it fixed to 8 or to be configurable

Is this possible?

I found the note and table on this page a bit confusing: is value and count required or not?
EDIT Does it mean the parameter needs to be there but the value can be blank?

just trying to make a 4 panel card but network activity shows the request is cancelled after 5 seconds and the card is not saved

I think stathat looks pretty neat, but I'll have more stats than I can manually manage, so an option to get a read-only access token would be nice.

Then I could build a custom metrics inspector and make it public...

My stats page is showing two time interval texts like "1d @ 15m" at the top without any associated graph. Clicking them leads to a "Page not found" message:

It seems like they are statistics that I deleted at some point, but something went wrong.

API for everything that can be set through the UI please...

This would be useful for custom dashboards.

I'm not sure if this is intentional or not, but statistics that I moved to the trash bin still show up on the landing page. May be releated to #7.

"You cancreate one, or just let StatHat's automatic alert system detect anomalies." is just missing the space between "can" and the link for "create one"

I am using the StatHat java class and posted to a counter stat called "BinList Debit" four times. It shows up with two entries on the stats page, each with a count of two. I've also noticed that the count on the stats page is usually one or two less than the actual count, but when clicking for details, the count is correct.

Currently one can manually add units to metrics.
But they aren't used when graphs are rendered... Nor will this scale. If I have many metrics manually editing them not possible.

Encoding the unit in the name of the metric would make sense... Like "my-timer|ms".

And please use units when rendering graphs...having hours displayed in ms is not easy to read...

Crashes on launch even after reinstall.

We appear to have stopped recieving emails from all and any stathat services. Last known email to come in was from 2021-06-02.

For testing we tried inviting a new user using a standard gmail email address as well as users on our primary domain. No emails arrive from stahat.

Your homepage says "We have libaries for 16 languages..." which, I suppose, should read "We have libraries for 16 languages".

Any news on when you'll be renewing your TLS cert for stathat.com? I've tried to contact you folks on twitter but I haven't received a response yet. Seeing how there's no other way to contact you, I thought I'd try reaching out here.

I just added basic logging of external HTTP requests and response status codes to our application. The code submits these statistics via the JSON API.

Example code:

var host = request.RequestUri.Host;
var status = (int)result.StatusCode;
StatHat.Count($"http~total,{status},{host} total,{host} {status}");

These stats are only ever submitted in this manner, so I expect them to add up on the stats panel. I assumed it wouldn't be possible, for example, for the number of 304 responses to outnumber total responses. Yet that's exactly what I'm seeing:

I stopped the logging at least 30 minutes ago, so things should have had time to catch up.

Am I doing something wrong? Or is this maybe a bug? I rolled my own client library, but even if I'm dropping stats or submitting invalid requests, I'd assume any accepted would add up.

Our users are not tech-savvy. We would love to use the Card and Deck views as embeds to their "Admin Dashboard." Is there any way to do this currently? If not I would love to see this feature.

On some days the graphs for my statistics show data missing for an interval of a few hours. I checked my application and it reported no problems sending stats to StatHat during that time. Later that day (near midnight @ CES) the missing data magically appears.

This has already happened to me for a couple days in the past week.

When I delete stats then attempt to recreate them, it does not work. I even tried manually creating the stat and it never appears in my list.

Using Go - thingy no worky...

I initially cut and pasted the suggested code. Obviously my real account info is redacted.

code:

stathat.PostEZCount("Email Sent", "xxxxxxxxxx", 1)
stathat.PostEZValue("Email Template", "xxxxxxxxxxxx", float64(template))

errors:

2016/04/09 07:53:05 error posting stat to stathat: Post https://api.stathat.com/ez: x509: certificate is valid for Common Name (eg, YOUR name), not api.stathat.com
2016/04/09 07:53:05 error posting stat to stathat: Post https://api.stathat.com/ez: x509: certificate is valid for Common Name (eg, YOUR name), not api.stathat.com

Observed: When generating the embed link, the page shows a permanent "Loading..." title and the embed snippet contains text for "undefined" which does not work when embedded on another page.

Steps to replicate:

1. Click on a stat
2. Click on the Integrations button
3. Note that the page does not appear to fully load. The H2 still shows "Loading..."
4. The embed HTML code generates the following snippet line which does not work.

<script>StatHatEmbed.render({s1: 'undefined', w: 760, h: 235});</script>

• There does not appear to be any JS errors on the page
• Tested on latest version of Chrome and Safari

Expected Result: The embed page should generate the proper embed snippet for the displayed graph.

Just tried changing my password and the server returns 500 each time, with no UI indicating an error.