500 Error in production after signup about suite

[philipithomas]

Do you have mandrill configured? I haven't hit this issue before. Can you provide additional information, such as the exception itself?

[mikepaszkiewicz]

Full error here - not sure where the logging module is dumping it's logs (current_app.logger.info), so I've been having trouble debugging.

I removed the Mandrill code, and implemented a mailgun send. This only occurs in production, immediately after the account gets created...everything goes smoothly on the vagrant box.

ERROR Exception on /auth/free-trial [POST] Traceback (most recent call last):   
File "/usr/local/lib/python2.7/dist-packages/flask/app.py", line 1817, in wsgi_app     response = self.full_dispatch_request()  
File "/usr/local/lib/python2.7/dist-packages/flask/app.py", line 1477, in full_dispatch_request     rv = self.handle_user_exception(e)   
File "/usr/local/lib/python2.7/dist-packages/flask_restful/__init__.py", line 271, in error_router     return original_handler(e)   File "/usr/local/lib/python2.7/dist-packages/flask/app.py", line 1381, in handle_user_exception     reraise(exc_type, exc_value, tb)   
File "/usr/local/lib/python2.7/dist-packages/flask/app.py", line 1475, in full_dispatch_request     rv = self.dispatch_request()   
File "/usr/local/lib/python2.7/dist-packages/flask/app.py", line 1461, in dispatch_request     return self.view_functions[rule.endpoint](**req.view_args)  
File "/usr/local/lib/python2.7/dist-packages/flask_limiter/extension.py", line 409, in __inner     return obj(*a, **k)   
File "./app/auth/views.py", line 512, in free_trial     provision(form)   
File "./app/auth/free_trial.py", line 103, in provision     True)   
File "./app/models/user_model.py", line 620, in send_email     send_email(self.email, subject, html_body)   
File "./app/email.py", line 11, in send_email     _send_email.apply_async(args=[to, subject, html_body])   
File "/usr/local/lib/python2.7/dist-packages/celery/app/task.py", line 565, in apply_async     **dict(self._get_exec_options(), **options)   
File "/usr/local/lib/python2.7/dist-packages/celery/app/base.py", line 354, in send_task     reply_to=reply_to or self.oid, **options   
File "/usr/local/lib/python2.7/dist-packages/celery/app/amqp.py", line 310, in publish_task     **kwargs   
File "/usr/local/lib/python2.7/dist-packages/kombu/messaging.py", line 172, in publish     routing_key, mandatory, immediate, exchange, declare)   
File "/usr/local/lib/python2.7/dist-packages/kombu/connection.py", line 457, in _ensured     interval_max)   
File "/usr/local/lib/python2.7/dist-packages/kombu/connection.py", line 369, in ensure_connection     interval_start, interval_step, interval_max, callback)   
File "/usr/local/lib/python2.7/dist-packages/kombu/utils/__init__.py", line 246, in retry_over_time     return fun(*args, **kwargs)   
File "/usr/local/lib/python2.7/dist-packages/kombu/connection.py", line 237, in connect     return self.connection   
File "/usr/local/lib/python2.7/dist-packages/kombu/connection.py", line 742, in connection     self._connection = self._establish_connection()  
File "/usr/local/lib/python2.7/dist-packages/kombu/connection.py", line 697, in _establish_connection     conn = self.transport.establish_connection()   
File "/usr/local/lib/python2.7/dist-packages/kombu/transport/virtual/__init__.py", line 809, in establish_connection     self._avail_channels.append(self.create_channel(self))   
File "/usr/local/lib/python2.7/dist-packages/kombu/transport/virtual/__init__.py", line 791, in create_channel     channel = self.Channel(connection)   
File "/usr/local/lib/python2.7/dist-packages/kombu/transport/redis.py", line 466, in __init__     self._disconnect_pools()   File "/usr/local/lib/python2.7/dist-packages/kombu/transport/redis.py", line 484, in _disconnect_pools     self._async_pool.disconnect()   
File "/usr/local/lib/python2.7/dist-packages/redis/connection.py", line 921, in disconnect     connection.disconnect()   
File "/usr/local/lib/python2.7/dist-packages/kombu/transport/redis.py", line 854, in disconnect     channel._on_connection_disconnect(self)   
File "/usr/local/lib/python2.7/dist-packages/kombu/transport/redis.py", line 498, in _on_connection_disconnect     raise get_redis_ConnectionError() ConnectionError 

[mikepaszkiewicz]

removing current_app.logger.info on the email_send method fixed this, not entirely sure why