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Comments (8)

sammyke007 avatar sammyke007 commented on July 21, 2024

Still showing up, any idea?

from lghorizon.

Sholofly avatar Sholofly commented on July 21, 2024

Hi sammyke, no, unfortunately not. Do you record in the cloud or on the device?

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Sholofly avatar Sholofly commented on July 21, 2024

BTW you'll have to chage arris_dcx960 to lghorizon to enable logging.

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sammyke007 avatar sammyke007 commented on July 21, 2024

Hi sammyke, no, unfortunately not. Do you record in the cloud or on the device?

In the cloud (new TVboxes don't have a HDD anymore). Might be something wrong on their api, but it's only the recording capacity that errors...

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X1pheR avatar X1pheR commented on July 21, 2024

I'm receiving the same error but can actually explain why (at least in my case) it's showing up. I have Ziggo with TV Start subscription. This subscription does not provide recording ability and only 2 days history playback instead of 7 or something days like normal. @sammyke007 are you able to actually record on your mediabox or do you also get a message (as in my case) that you have to upgrade your subscription to enable recording.

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Sholofly avatar Sholofly commented on July 21, 2024

@X1pheR, can you provide me some logging? It would be useful if i can get some logging about your account details (Except for personal info of course) To determine if I am able to disable the recording capacity based on that intel :)

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X1pheR avatar X1pheR commented on July 21, 2024

@X1pheR, can you provide me some logging? It would be useful if i can get some logging about your account details (Except for personal info of course) To determine if I am able to disable the recording capacity based on that intel :)

Unfortunately I've switched providers so cannot provide any info anymore. Now using an Odido 4K Android TV box.

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FlexxFR avatar FlexxFR commented on July 21, 2024

I'm receiving the same error but can actually explain why (at least in my case) it's showing up. I have Ziggo with TV Start subscription. This subscription does not provide recording ability and only 2 days history playback instead of 7 or something days like normal. @sammyke007 are you able to actually record on your mediabox or do you also get a message (as in my case) that you have to upgrade your subscription to enable recording.

I have the same.
This intergration is working fine, but it would be nice if it could be configured not to check the online services/recording.
Just to keep the logs clean :)

This one probably also related:
Giving up _do_api_call(...) after 3 tries (lghorizon.exceptions.LGHorizonApiConnectionError: Unable to call https://spark-prod-nl.gnp.cloud.ziggogo.tv/eng/web/recording-service/customers/_nl/quota. Error:402 Client Error: Payment Required for url: https://spark-prod-nl.gnp.cloud.ziggogo.tv/eng/web/recording-service/customers/_nl/quota)

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