Comments (21)
Hello
I seem to be having this issue, I use pihole as an ad blocker, Appears to be fine when the ad blocking is disabled.
Obviously, the value of pihole outweighs this shortcut so may have to stop using it for now
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I'm getting this exact error after shutting down yesterday. Log file is attached.
Something about a Swift web socket.
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Hey, @gianlucaperin!
Sorry to hear that you're getting this error, far too many times.
Can you run through these debugging steps?
Can you confirm that the permissions is set up correctly, & that you have an active network connection, with no VPN/Adblocker running on device/on the internet router?
Would love to get to the bottom of this! Let me know if there's any questions or data! 😄
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@gianlucaperin, I just double checked the links & they're working correctly. Can you please make sure you are accessing these via the GitHub Issue & not through your email?
Not sure why those links are using a "safelink...." url scheme, but that is indeed incorrect.
What video/StreamDeck Shortcut link are you mentioning?
Sorry for the confusion, & again, I hope we can figure this out together!
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@gianlucaperin, I see what you were talking about! Thanks for pointing that out!
I cleaned up the documentation a while back, & the deeplinks broke. Sorry about that! 😓
Everything should be working now.
Just to be sure, what macOS version are you running?
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@gianlucaperin It doesn't look like the log files got uploaded correctly. Can you try dragging & dropping them into the message area, inside a browser, from your Mac?
Thanks a ton!
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@gianlucaperin I can not see them. It looks like you're still trying to attach them via email & it doesn't appear to be working... Not sure why, but can you give it a try in a browser, by visiting this link, & see if that helps?
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-1651734378210.log
ConsoleLog.txt
Can you see them now?
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Hey, @gianlucaperin!
I did get the logs! If it's not too much of a bother could you gather the Console.App log again, making sure you search for StreamDeck-Shortcuts
? If not, that's okay. The log's just a tad noisy with other system info. 😄
Lastly, what keyboard layout/language are you set on? Skimming the logs, it appears to be some sort of language thing, perhaps.
Look forward to hearing back from you! 🎉
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My Kilo-One condition is different to this, so I can write it up in a new issue if you want - but for me it works great (thanks!) but after a few days it gives me that error and I have to restart the Stream Deck software.
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Hey there, @themcclure!
First off, thanks for the kind words! 😄
Few follow up questions:
• Are you using a VPN/Adblocker/Firewall or similar?
• Does this happen after the computer wakes from sleep?
Next time this happens, can you run these two debugging logs for me?
That should surface the issue!
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My laptop goes to sleep every night, and so far I haven't noticed it spontaneously occur.
I'll keep a closer eye out.
Also, m1 macbook, for what it's worth.
Thanks again!
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Hey, @ITDevTom!
I heard you loud & clear! V2 will allow for complete control over Sentry logging, as well as work-arounds for VPNs/Ad blockers, etc.
Sorry for the trouble & I appreciate you adding your voice to the issue. I understand where you're coming from, as I use a built in ad blocker myself.
With that being said, you can give the below a try & hopefully that does the trick for you! 😊
Under the ~/Library/Application Support/com.elgato.StreamDeck/Plugins/com.sentinelite.streamdeckshortcuts.sdPlugin/pi/main_pi.js
file, you can comment out/delete the following:
Sentry.init({
dsn: "https://[email protected]/6145162",
release: RELEASE,
});
& CMD+F
to find any other instances (There should be 4 more) of Sentry Sentry.captureException(error);
logs.
Lastly, under the main_pi.html
file, you'll need to comment/delete out the following:
<script
src="https://browser.sentry-cdn.com/7.13.0/bundle.min.js"
integrity="sha384-r+KUPXXgkLQFWmyqriU1/6I8hKYt0wW+3XTsbVK75r6hlPjAg8TNYgEdyCuq+41e"
crossorigin="anonymous">
</script>
After doing all that, save the file & restart the StreamDeck software. That should let it function without fetching the dynamic library.
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Hey, @RGPphotog!
Could you join the Discord & give (early access) version 2 a try? The back-end data handling has changed, making it far more stable.
You'll need to snatch the StreamDeck-Shortcuts-Testers
role. If you need anything else, feel free to ping me there!
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Related Issues (20)
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- Getting yellow error icon majority of the time I run shortcuts from Stream Deck HOT 23
- Join Zoom Meeting Shortcut Doesn't Work HOT 5
- Looking for error HOT 1
- Fictional `JSON5` Object Breaks All Functionality HOT 5
- Folder... Loading HOT 19
- Shortcuts stopped working after latest update HOT 4
- Shortcut Fails Until I Edit the Shortcut HOT 7
- StreamDeck-Shortcuts consumes 100% CPU time HOT 8
- Plugin unresponsive after installation HOT 5
- Sentinelite background added to buttons on press HOT 4
- Error at installation step HOT 4
- Zoom Cuts Updates HOT 1
- Shortcut plugins in Multi-action lists stops working after page switching HOT 2
- Multi-Action Support Bug HOT 7
- Shortcuts never load HOT 3
- Application Isn't Responsive Depending on DNS/VPN/PiHole connection. HOT 2
- Kilo-One HOT 1
- the plugin does not show in Stream Deck Store HOT 8
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