Only getting NaN readings via UART on Raspberry Pi 3 about embedded-uart-sps

[abrauchli]

Hi @schweini thanks for the report. On the software side everything seems legit. Have you tried the i2c interface by any chance?

[abrauchli]

Hi @schweini it seems the issue is on our side and we'll send you a replacement unit. Can you contact me by email [email protected] ?

[felipedcaldas]

Hello, I have a question about the NaN fault. I am using sensirion temperature and humidity sensors in a historical museum. When downloading data through the My ambiance app, I noticed:

1. The more readings I take from the same sensor, the less NaN will appear.
2. Depending on the cell phone being used (same version of the app) the frequency of NaN failures also varies.

Could you tell me if there is any way the readings can come without fail?

Thank you very much for your attention
Felipe

[rnestler]

Hi @felipedcaldas

This doesn't seem related to the SPS sensor so this is the wrong place to ask. I recommend you to use the official support channel under https://www.sensirion.com/en/about-us/support-center/