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danielmorell avatar danielmorell commented on June 2, 2024 1

This tells us Python can't find the rollbar-agent entry point to execute. There are a few reasons this could be.

If you run ls in your terminal inside the virtual environment directory you should see the following files from rollbar-agent.

LICENSE
requirements.txt
rollbar-agent
rollbar-agent-init.sh
rollbar-agent.conf

To test it you should be able to test the agent is running by following these steps...

  1. Activate the virtual environment. source ./<venv name>/bin/activate should do the trick.
  2. Start the agent manually python rollbar-agent. You may need to run with escalated permissions.
  3. Once you are done you can deactivate the virtual environment with the deactivate command.

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Vishal20081990 avatar Vishal20081990 commented on June 2, 2024

Thank you for replying @danielmorell !!

I'm not using virtual environment.

When I tried running python rollbar-agent it worked perfectly, Application error log files were getting parsed and I received the Rollbar notifications over email as well.

But when I start the Rollbar service using service rollbar-agent start , Application error logs are not getting parsed and same error which I mentioned in above question is getting logged in /var/log/rollbar-agent.log

Screenshot 2022-04-29 at 6 44 36 PM

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danielmorell avatar danielmorell commented on June 2, 2024

Can you provide the contents of your rollbar-agent service file?

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danielmorell avatar danielmorell commented on June 2, 2024

What do you get when you run...

$ service rollbar-agent status

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danielmorell avatar danielmorell commented on June 2, 2024

I am going to close this issue due to inactivity.

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