how to troubleshoot errors? about recurly-js

[em]

Our error fidelity for configuration issues is not as good as it could be and will be improved in the near future so you get more specific errors.

That error is most likely a 404 - likely because you're pointing to a planCode that doesn't exist. Look at Network Inspector in your browser for 404s. Check that the planCode exists in the environment you have set (sandbox or production).

It could also be your company subdomain is misconfigured. Make sure the subdomain is right, and if it's a sandbox environment, it has -test at the end of it. i.e subdomain: 'mycompany-test'

[nurey]

No 404s. It's making a successful request to the jsonp endpoint but you guys are returning this:
alert("bad request.");

[nurey]

Here's the result pasted from Chrome's network inspector: https://gist.github.com/1169346

[em]

Looks like it's working now. It was probably related to a bug I already fixed. Can you confirm?

[nurey]

It is working.
Having a separate issue with coupon codes. Neither fixed or percentage type coupons are working. Always returning 0.

[em]

Closing this issue. I'll follow up with you in your support thread.