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rafal-szypulka avatar rafal-szypulka commented on July 29, 2024

Hi, try to run the similar request in ITMRESTProvider UI as described in https://github.com/rafal-szypulka/grafana-ibm-apm#troubleshooting and check if you can see Windows agents instances in json response.

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SoldatovAV avatar SoldatovAV commented on July 29, 2024

Hi Rafal,

Thanks for your response.
The similar request in ITMRESTProvider UI returns the same:
{
"filteredRows": 0,
"identifier": "id",
"items": [
],
"numRows": 0,
"totalRows": 0
}

The similar request for Linux agents (/ibm/tivoli/rest/providers/itm.TEMSHUB1/datasources/TMSAgent.%25IBM.STATIC134/datasets/msys/items?properties) works fine and returns Linux agents instances:

{
"filteredRows": 73,
"identifier": "id",
"items":....

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rafal-szypulka avatar rafal-szypulka commented on July 29, 2024

It looks the source of the problem is on ITM side. TMSAgent.%IBM.STATIC021 as variable definition looks fine (plugin does URL encode to TMSAgent.%25IBM.STATIC021). I would suggest to open a ticket with ITM support. You may also check the TEPS eWAS SystemOut.log after executing mentioned request in the ITMRESTProvider UI.

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rafal-szypulka avatar rafal-szypulka commented on July 29, 2024

This issue has been closed because it has been inactive for a long time.

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