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Comments (6)

iVirn avatar iVirn commented on May 25, 2024

Hi Oliver!

it is not able to track/record purchases as I cannot see any purchases in the web dashboard.

Please, help us to investigate this problem.

  1. Did you experience this issue on iOS/Android only or you support both platforms with your app?
  2. At what point of your app lifecycle do you initialize Qonversion?
  3. Which Qonversion SDK method do you use to initialize Qonversion (1st, 2nd or 3rd as described here)?

It would really help us to find out what is the problem and fix it ASAP.

Thanks for reporting!

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oliverbytes avatar oliverbytes commented on May 25, 2024

Hi Oliver!

it is not able to track/record purchases as I cannot see any purchases in the web dashboard.

Please, help us to investigate this problem.

  1. Did you experience this issue on iOS/Android only or you support both platforms with your app?
  2. At what point of your app lifecycle do you initialize Qonversion?
  3. Which Qonversion SDK method do you use to initialize Qonversion (1st, 2nd or 3rd as described here)?

It would really help us to find out what is the problem and fix it ASAP.

Thanks for reporting!

Sorry for my late response. Your SDK is still integrated in my app. I've also changed the function.

Previoiusly: launchWith
Present: launchWithAutoTrackPurchases

I also have RevenueCat's flutter_purchases sdk embedded, maybe it's interferring? You can also check my Qonversion dashboard and see that it only tracks downloads and never tracked purchases.

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iVirn avatar iVirn commented on May 25, 2024

Present: launchWithAutoTrackPurchases

Hi again.
Sorry for being late as well.
We've just published version 0.3.0 with API update, you can now use launch method to initialize Qonversion; all other methods have been deprecated.
Please, try to update your SDK version and use new launch method to init Qonversion, we believe it should resolve existing problem.

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oliverbytes avatar oliverbytes commented on May 25, 2024

Present: launchWithAutoTrackPurchases

Hi again.
Sorry for being late as well.
We've just published version 0.3.0 with API update, you can now use launch method to initialize Qonversion; all other methods have been deprecated.
Please, try to update your SDK version and use new launch method to init Qonversion, we believe it should resolve existing problem.

Great to hear! Thank you for your continued support to this package!

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iVirn avatar iVirn commented on May 25, 2024

@nemoryoliver hello again!
We've just published release 1.0 with Android fix on purchase tracking.
On Android you must call Qonversion.trackPurchase(skuDetails, purchase) method on each purchase success in order to track purchases since there are different BillingClients in Android in iAP libraries in Flutter and in Qonversion with autrotracking enabled.

So please use trackPurchase method if Platform.isAndroid and everything should work correctly.

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oliverbytes avatar oliverbytes commented on May 25, 2024

@nemoryoliver hello again!
We've just published release 1.0 with Android fix on purchase tracking.
On Android you must call Qonversion.trackPurchase(skuDetails, purchase) method on each purchase success in order to track purchases since there are different BillingClients in Android in iAP libraries in Flutter and in Qonversion with autrotracking enabled.

So please use trackPurchase method if Platform.isAndroid and everything should work correctly.

Thanks a lot! I'm just waiting for you to fully compete with RevenueCat by implementing your own purchase system.

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