People picker issue when try to search by full name but works with upn about sp-dev-fx-controls-react

[akshataggrwal]

Hello @NishkalankBezawada, I am also facing the same issue. Please find below, the implementation in my code. It works fine when I try to search by upn (Akshat.agarwal) or "agarwal, akshat" but it fails to provide any results when I search for "Akshat Agarwal"

Thanks!

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[NishkalankBezawada]

Hello @Igli1994

Could you please share the code synopsis on how you have defined PeoplePicker control.

Thanks,
Nishkalank

[michaelmaillot]

Hi @akshataggrwal & @Igli1994,

I tried on my side with the provided code snippet, without encountering any trouble, whether I search by UPN or full name (both first and last name).

May I ask to both of you to check the following:

• Does the native People Picker in a Person field behaves correctly if you try to search by full name? (even if I know that it's not querying the same API, just to ensure)
• What's the network trace when you're querying the PnP Controls' People Picker with both working and malfunctioning input?
  • Meaning what's inside the _api/SP.UI.ApplicationPages.ClientPeoplePickerWebServiceInterface.clientPeoplePickerSearchUser call, both payload and return

[akshataggrwal]

Hi @michaelmaillot,

Upon inspecting the OOB SPO people picker field(which work correctly), it appears to be using the same API(/_api/SP.UI.ApplicationPages.ClientPeoplePickerWebServiceInterface.clientPeoplePickerSearchUser), with the inclusion of an additional parameter called 'UseSubstrateSearch.' and that is the only difference between the two queries.

However, I've found limited documentation on this parameter.

Related - #1534

[michaelmaillot]

As I'm not able to repro your issue and as I agree that there's no documentation around this API, may I suggest you to run the Controls locally, udpate the searchTenant method by including this UseSubstrateSearch and test the PeoplePicker control with the ControlsTest webpart, provided in the repo.