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Comments (7)

pitchmuc avatar pitchmuc commented on August 28, 2024

This is not a helpful description.
Can you provide the steps that create the issue.
Anything that you could share is helpful

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pitchmuc avatar pitchmuc commented on August 28, 2024

Investigating into this, I found the same issue.
image
getReport2 returns:
image

Checking the raw response from analytics server, the problem is coming from the Analytics server.
You would need to open a ticket with Customer Care for this:
Here is a screenshot of that request:
image

It would be best if you reproduce that yourself in your enviornment and send that detail in the ticket.

I'll close it later.

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cyaris avatar cyaris commented on August 28, 2024

Hi @pitchmuc, since this metric returns successfully for getReport, I thought it was an issue with aanalytics2. Any idea why it works for the getReport method but not getReport2? I'll gladly submit a customer care ticket but I'm not exactly sure what to say since it's not an issue with the Adobe portal. Thanks!

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pitchmuc avatar pitchmuc commented on August 28, 2024

Sorry for some reason I miss that it was working for getReport.
I will check why it is working good for getReport but not getReport2...
In the backend, I am using the same endpoint, so maybe so request modification happen but strange that it is only impacting one metric.

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pitchmuc avatar pitchmuc commented on August 28, 2024

I found out, it is a bug of a sort.
It is due to the configuration, I am not keeping the parameter you are using for these options:

  • nonesBehavior
  • countRepeatInstances

I override them by the default configuration.
But if you are doing that:

data1 = ags.getReport('pageview_request.json')
data2 = ags.getReport2('pageview_request.json',countRepeatInstances=True,returnsNone=True)

It should provide you the same result.

I willl fix it and keep the one set in your JSON and not override them, except if you want to.
Sorry for that, fix is going live today.

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cyaris avatar cyaris commented on August 28, 2024

Great, thank you! @pitchmuc

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pitchmuc avatar pitchmuc commented on August 28, 2024

Closing it as the release was done yesterday. I hope it works as expected now.

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