Comments (8)
Hello,
I'm sorry for the inconvenience. We need to enable logging to understand what's happening. Please unzip the attached archive inside {oxygenInstallDir}/lib without creating any additional folders. Afterwards, edit {oxygenInstallDir}/lib/libraries.list and append ;log4j-slf4j-impl-2.14.1.jar
. Start Oxygen and reproduce the error. If it doesn't appear, you might need to go to Windows->Show view and select the Git Staging view.
After you reproduce the error, there will be an oxygenLog folder on your Desktop. Please zip it and send it to [email protected]
from oxygen-git-client-addon.
Did this, restarted, and got the same "null" error as above.
The Git Staging view is blank:
from oxygen-git-client-addon.
Don't forget to send us the log files, if you haven't done that already. Tks!
from oxygen-git-client-addon.
I'm sorry, I didn't know about the log files (and don't know where to find them). After the initial error with 4.0.0, I reinstalled version 3.0.1, then 4 again following your git post, then 3 again so that I can work. At this point, I'm afraid I'm under work pressure and I need to get on with work and I can't give more time to reinstalling 4 and debugging. My apologies.
from oxygen-git-client-addon.
If you do see a folder named oxygenLog folder on your Desktop, please zip it and send it to [email protected]. We will try to reproduce it ourselves in the meantime.
from oxygen-git-client-addon.
Ah, I hadn't noticed it. I did and I have.
from oxygen-git-client-addon.
This issue has been resolved in release 4.0.1. Let us know if somehow it still persists.
from oxygen-git-client-addon.
Thank you!
from oxygen-git-client-addon.
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