Comments (3)
Not all customer think to generate supportconfig when an issue occurs so you may not see any errors (depending on the problem) and you have to waste time looking through tail -1000 version of messages file only to ask for the whole file. Meanwhile they are breathing down you neck for resolution/status update.
from supportutils.
I support the idea of moving warn/localmessages out of messages.txt to their own file. Over the years I have rarely looked at those and mostly find myself deleting them from messages.txt for my cases.
from supportutils.
I would also welcome this change for the reasons given by others and also because if I grep for a string in messages.txt I will often get the same message twice: once from warn and once from messages.
from supportutils.
Related Issues (20)
- Request to add features column to supportconfig output, for easier/quicker matching. HOT 1
- get iSCSI initiator HOT 1
- iscsiadm iface dump HOT 1
- If rsyslog not installed collect more from journalctl HOT 1
- Request to add ip neigh command output to show ARP cache on recent systems HOT 1
- request to add systemctl status output for every running service HOT 5
- Request add all available CPU schedulers to support config HOT 1
- Some log files aren't "exported" (as expected) HOT 1
- Add information about IO scheduler HOT 2
- Modify usage of df command within supportconfig HOT 6
- gather all files in /etc/security/limits.d/ HOT 1
- include more yast and hardware related info HOT 5
- change -x OPTION to really be exclude only HOT 3
- SLES15 pacemaker logs default location HOT 2
- collect `/var/log/zypp/history` HOT 6
- sed performance issues HOT 4
- Removal of confidential data HOT 1
- wrong detection for SLES 4 SAP in SLES12 and SLES15 SAP versions. HOT 6
- Include complete fstab in supportconfig
- documentation for plugin writers? HOT 1
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