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shanshanzheng-dev avatar shanshanzheng-dev commented on August 10, 2024 1

Hi @knopmickael Thanks for provide this information, seem I can repro this issue, if it insert only 1 page, it'll refresh and loop. We'll be looking into this issue and report back if we have a suggestion for you. Thanks.

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AlexJerabek avatar AlexJerabek commented on August 10, 2024

Hi @Piyush-IT,

Thanks for reporting this. @shanshanzheng-dev, could you please investigate?

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shanshanzheng-dev avatar shanshanzheng-dev commented on August 10, 2024

Hi @Piyush-IT Do you test this API using script lab? could you share us the whole code, we're trying to repro your problem? Thanks.

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KishanVaishnani avatar KishanVaishnani commented on August 10, 2024

Hi @Piyush-IT I had similar issues with my Word add-in. To fix it, I removed the 'importDifferentOddEvenPages: true' option. Please give it a try.

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Piyush-IT avatar Piyush-IT commented on August 10, 2024

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shanshanzheng-dev avatar shanshanzheng-dev commented on August 10, 2024

Thanks @KishanVaishnani. Hi @Piyush-IT, I'd like to check with you if that way is working? Are you still hit this issue? Thanks.

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Piyush-IT avatar Piyush-IT commented on August 10, 2024

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knopmickael avatar knopmickael commented on August 10, 2024

The same behavior is happening to my code, it starts importing, imports (you can see the document changing) but the modal never dismiss, and if it does, it throws an exception to refresh the word page (web)

In my case @Piyush-IT @shanshanzheng-dev @KishanVaishnani @AlexJerabek, im trying to import a docx as base64 and the problem I detected is about the number of pages of the docx... if it has only 1 page, it starts the infinity import, otherwise, if it has at least 2 or more, it imports properly

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shanshanzheng-dev avatar shanshanzheng-dev commented on August 10, 2024

Hi @Piyush-IT @knopmickael Thanks for reporting this issue. Could you share us the repro code, manifest or some detail message? We'll try to look into the root cause. Thanks.

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knopmickael avatar knopmickael commented on August 10, 2024

@shanshanzheng-dev @Piyush-IT, just invited you guys to the repro code right now

https://github.com/knopmickael/office-importFileAsBase64-bug-demo

It's a pretty simple example, the base64 reffered files are those docxs on the root
I did not wrote any server script to convert the docx files into base64 strings, but anyway I dont really think the point could be around it

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Piyush-IT avatar Piyush-IT commented on August 10, 2024

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