setSignatureAsync doesn't execute or executes after 5+ mins using the outlook-set-signature example. about office-js

[AlexJerabek]

Thanks for reporting this @simonmurrell1979.

@exextoc, could you please investigate?

[ztcdsb]

@simonmurrell1979 Thanks for reaching out. This is wired, because Add-in's sandbox timeout after 5 minutes, it is not likely the signature still got inserted after 5 minutes unless your add-in is blocked by something else.

Can you create a new Outlook profile and install this add-in only. See if the issue persist

[simonmurrell1979]

I have multiple profiles. I will do this for you on my other profile and see if the same issue occurs. The TypeScript add-ins are doing the exact same in both profiles. I will check what the outlook-set-signature example does in the other profile.

[simonmurrell1979]

In other profile, Windows Classic it executed even longer than the original profile. Outlook Online it is immediate. There is definitely something up with Outlook Classic.