Trying to upload my add-in manifest no longer works about office-js

[shanshanzheng-dev]

Hi @tamarpscs Thanks for reporting this issue. But I can not repro this. Could you try to clean browser cache? And try again to upload your manifest. May I know if your manifest work on desktop? Thanks.

[tamarpscs]

Hi @shanshanzheng-dev, thank you for responding. I tried clearing the browser cache and it still doesn't work. The manifest works on desktop. It also works on office web on other computers, so the manifest file shouldn't be the issue.

[shanshanzheng-dev]

Hi @tamarpscs, your mean only one computer has this issue, right? Could you try to restart the computer? If not work, could you share your session Id?

[tamarpscs]

Restarting didn't work. Which URL in cookies contains the session ID?

[shanshanzheng-dev]

Yes, we can find this session id:

[tamarpscs]

Mine looks like this:

[shanshanzheng-dev]

Could you open this url: https://www.microsoft365.com/launch/PowerPoint/?acctsw=1

[tamarpscs]

Yes

[shanshanzheng-dev]

Maybe you can create a powerpoint to see if you can upload your manifest? Seem like "My add-in" tab is good on my side. or could you share your manifest with me?

[tamarpscs]

When I try to open a new blank presentation it says:
Office Online services aren't available right now
We're working to restore all services as soon as possible. Please check back soon. If the error persists please contact Microsoft Support for assistance along with the Url you were trying to access

[shanshanzheng-dev]

Or could you try this link to create new workbook: https://www.microsoft365.com/launch/Excel/?acctsw=1

[tamarpscs]

That link works to create a new workbook, but I get the same result as my original issue.

[shanshanzheng-dev]

You can click File -> about to see your sessionId and build number

[yjz2021]

Hi @tamarpscs, we are currently investigating this issue. Could you please provide us with the manifest? Thank you.

[danielscsc]

I worked with the author of this issue. It seems to be related to a chrome extension interfering. I told them to report back when they gain more clarity as to which one it was.

[tamarpscs]

I don't know which extension it was. I had 4 extensions enabled: Google Docs Offline, Nimbus Screenshot & Screen Video Recorder, Testim Editor, and Katalon Recorder. Turning off all 4 immediately fixed the issue. But even when I enabled all 4 again, the issue did not reoccur. The issue has not reproduced since then.

[shanshanzheng-dev]

Hi @tamarpscs Thanks for provide these message. Seem this issue has been mitigated, we'll close this issue. If you still need help, please feel free to re-open. We value your feedback. Thanks very much.