Comments (13)
Unfortunately they closed the window and haven't seen the issue again. I'll try and grab the session id if it comes up again, thanks.
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Hi @SirDavenport ! Thanks for reaching out to us for the issue. Our team will look into this issue and get back to you.
One quick question - Are these popular apps only discoverable or users are able to install them as well i.e. when trying to add, does is succeed or fails?
@Wenjun-Gong Could you please help look into this issue.
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I am facing similar issue. I don't need user to see the Popular Addins.
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@AkhileshShah-MS Hi, thanks for the reply. The users CAN install the popular add-ins. It does the thing where it fails the first time, and then you have to refresh the WOPI page, and then the next time you try to install the popular add-in, it will install.
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Thanks for reporting this issue. It has been put on our backlog<Bug#8703711> for internal track. We will keep track of this issue and let you know if there are any updates.
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@JinghuiMS Appreciate that, but it is a pretty big security issue, and I'm sure once other people realize its happening, you'll get a lot more of these posts. What are the chances we can get this expedited?
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hi @SirDavenport, thanks very much for the kindly reminding! We have been working actively on the fix and try to unblock users as quickly as possible. We will keep the status update here when have any progress.
Really high appreciated for your great support to make us doing better!
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hi @SirDavenport, our fix has been deployed to Word and PowerPoint PROD env. For Excel, the fix is still under deployment. Could you help to validate at your side to make sure the issue has been resolved when you are convenient?
Thanks again for your great support and help to us!
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Hi @gingerjia, Sorry, I originally thought this was a different ticket, so I deleted that comment. Yep for word it looks like the addin button in wopi no longer has the Popular addins. Thanks!
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Hi @gingerjia, however, it does seem like sometimes we still see the Popular add-ins.
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@SirDavenport thanks very much for helping to validate the fix! Could you help to share the session id to us if the issue repro again? This would be helpful for us to identify the root cause. You can get the session id by clicking [File] button and go to [About] tab.
Thanks again for your support!
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This issue has been automatically marked as stale because it is marked as needing author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment. Thank you for your interest in Office Add-ins!
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This issue has been closed due to inactivity. Please comment if you still need assistance and we'll re-open the issue.
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