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lukeyeager avatar lukeyeager commented on May 13, 2024

Hi Jiaku, are you running Ubuntu 14.04? A little googling led me to this page which makes me suspect that you may have a ubuntu version issue. The web installer has binaries built specifically for Ubuntu 14.04 x64, so you would run into other problems even if you fixed your python packages (if indeed you are running another OS).

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Jiakui avatar Jiakui commented on May 13, 2024

I am running Ubuntu 14.10 x64, right now I am using the downloaded binaries.

Is it possible to build the binary from scratch? That might eliminate the problem.

Thanks!

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lukeyeager avatar lukeyeager commented on May 13, 2024

Sure you can, just follow the instructions in the README.

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lukeyeager avatar lukeyeager commented on May 13, 2024

Were you able to build from scratch? Did you ever figure out what was causing your error?

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Jiakui avatar Jiakui commented on May 13, 2024

Yes, I built from scratch on Ubuntu 14.10 and it is able to run. I haven't checked the source of error for downloaded binary.

Thanks!

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lukeyeager avatar lukeyeager commented on May 13, 2024

Alright, then I'll close this issue.

If anyone else runs into this problem, please let me know and I'll look into it more. I suspect it has something to do with the virtualenv setup for the web installer.

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