[Bug]: Download of some files are stuck about server

[Kev-J]

And here is the log, it was too long for the form ...
logs.txt

[joshtrichards]

Hi @Kev-J: Sorry to hear you're experiencing difficulties. I haven't been able to reproduce this behavior.

What does FF Inspect mode show under the Network tab while downloading?

On the surface, this sounds like a configuration / local environment matter (rather than a bug). I suggest posting your situation on the Community Help Forum (https://help.nextcloud.com) to get some eyes on it from that perspective as well.

There also could be some clues in your Nginx error log and FPM log.

[Kev-J]

Hi @joshtrichards ,

FF inspect gave me a NS_ERROR_NET_PARTIAL_TRANSFER.

Thanks a lot for your hint, I've created a topic in the Community Help Forum (waiting to be moderated).

nginx log's seems ok

86.235.104.210 - - [11/Jun/2024:17:36:40 +0200] "GET /apps/files/api/v1/stats HTTP/2.0" 200 172 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - - [11/Jun/2024:17:36:42 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - [NAME] [11/Jun/2024:17:36:42 +0200] "PROPFIND /remote.php/dav/files/[NAME]/ HTTP/1.1" 207 251 "-" "Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)" "-"
86.235.104.210 - - [11/Jun/2024:17:36:45 +0200] "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0" 200 5337 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - [NAME] [11/Jun/2024:17:37:12 +0200] "GET /ocs/v2.php/apps/user_status/api/v1/user_status?format=json HTTP/1.1" 200 155 "-" "Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)" "-"
86.235.104.210 - [NAME] [11/Jun/2024:17:37:12 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1" 304 0 "-" "Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)" "-"
86.235.104.210 - [NAME] [11/Jun/2024:17:37:12 +0200] "PROPFIND /remote.php/dav/files/[NAME]/ HTTP/1.1" 207 251 "-" "Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)" "-"
86.235.104.210 - [NAME] [11/Jun/2024:17:37:42 +0200] "PROPFIND /remote.php/dav/files/[NAME]/ HTTP/1.1" 207 251 "-" "Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)" "-"
86.235.104.210 - - [11/Jun/2024:17:37:45 +0200] "GET /remote.php/dav/files/[NAME]/[PATH_TO_FILE]/DSC_0578.png HTTP/2.0" 200 7723959 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - - [11/Jun/2024:17:37:45 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - - [11/Jun/2024:17:37:45 +0200] "GET /apps/files/api/v1/stats HTTP/2.0" 200 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - - [11/Jun/2024:17:37:45 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"
86.235.104.210 - - [11/Jun/2024:17:38:01 +0200] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 154 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0" "-"

As FPM's log

172.27.0.5 -  11/Jun/2024:17:51:33 +0200 "GET /index.php" 200
172.27.0.5 -  11/Jun/2024:17:51:40 +0200 "GET /ocs/v2.php" 304
172.27.0.5 - [NAME] 11/Jun/2024:17:51:42 +0200 "PROPFIND /remote.php" 207
172.27.0.5 -  11/Jun/2024:17:52:10 +0200 "GET /index.php" 200
172.27.0.5 -  11/Jun/2024:17:52:11 +0200 "GET /ocs/v2.php" 304
172.27.0.5 - [NAME] 11/Jun/2024:17:52:12 +0200 "GET /ocs/v2.php" 304
172.27.0.5 - [NAME] 11/Jun/2024:17:52:12 +0200 "GET /ocs/v2.php" 200
172.27.0.5 - [NAME] 11/Jun/2024:17:52:12 +0200 "PROPFIND /remote.php" 207
172.27.0.5 -  11/Jun/2024:17:51:32 +0200 "GET /remote.php" 200
172.27.0.5 - [NAME] 11/Jun/2024:17:52:42 +0200 "PROPFIND /remote.php" 207

Thanks again,

Kevin