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joshtrichards avatar joshtrichards commented on May 23, 2024

It took me a moment to realize you're looking at the sync folder from the Desktop client, not a WebDAV connection from Windows.

But in Internet navigator (Edge, Firefox), DavX client and Nextcloud client in Android, there are missing files and directory. The wrongly files showed and directory in Internet Navigator... , I can view and open them???

Each of these - unlike Windows Explorer via the Desktop sync client - are actually looking at the Nextcloud Server in real-time. They are more authoritative as to what is truly on your Server.

Chances are this is either a support matter - more suited to https://help.nextcloud.com - or, I guess, it could be a Desktop sync client bug, but more information would be needed. Please confirm your Desktop client is syncing and operating reasonably. If something has changed recently, such as an upgrade, that would also be helpful to know.

The Interesting part is that in Windows Explorer, I can open all the files and no files are missing.

These are just synced (or possibly virtualized if using VFS) files. Presumably these are just whatever files happen to be available locally.

Based on the status icons in your Windows screenshot it looks like your device may not be fully synced. You'll have to look at the tray/settings of the Desktop client to see what the real state is.

It also might be informative to look over your Nextcloud and web server logs for anything helpful.

If you need help troubleshooting, please use the Nextcloud Help Forum.

Honestly this sounds more like a support matter than a bug, but it could be something Desktop client related I guess. When did this behavior start for you?

from server.

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