Trouble saving profile about gokibitz

[simiusamoris]

That worked. Thanks!

[apetresc]

Hm, interesting. I just tested it out and had no issues. Do you know how to use your browser's Web Inspector? Does it show anything suspicious in there when you hit "Edit"?

[neagle]

Sorry you're having trouble! I just checked and had the same results as @apetresc. I've attached a video of my attempt to replicate the issue:

Screen.Recording.2021-04-23.at.10.59.07.AM.mov

Could you try what @apetresc suggests: opening your browser's console and seeing if you get any errors when clicking edit or when trying to click save? And could you post what browser & version you're using?

[simiusamoris]

That's very interesting. I'm definitely not having the success you are in updating my profile. I do not know whether it is relevant, but I am a new user (signed up yesterday), so perhaps the issue is related to updating values in a new profile versus one that is existing?

I've attached a screenshot of my profile page with developer tools opened. I don't see anything fishy in the console, but when I inspect the "save" button, I can see that it is disabled. I'm guessing that's the root of my problem.

[simiusamoris]

I am using the following version of Google Chrome: Version 90.0.4430.85 (Official Build) (64-bit).

[simiusamoris]

I just tried on Microsoft Edge Version 90.0.818.46 (Official build) (64-bit). I had the same result.

[neagle]

Oof, I figured it out, but that is a bad user experience. I apologize. The reason, I'm pretty sure, is that you have the "K" in your rank is capitalized, which the validator won't accept. If you change it to "k", I think it should work.

Development on GoKibitz is effectively pinned right now, unfortunately, due to how long it's been since I've upgraded a whole bunch of the tools necessary to build it. I should definitely improve the messaging so that users can't experience a totally mysterious issue like this, but I can't promise any timeline on that.