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Comments (8)

mplodowski avatar mplodowski commented on August 29, 2024

Go to Settings -> Mail -> Mail Templates and click any template. There will be a send test message button. If you don't receive any email when doing this, than your October Mail configuration is wrong. Sometimes PHP Mail method is blocked in some providers. I recommend you to setup SMTP method.

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jubbot avatar jubbot commented on August 29, 2024

Yes I have visited Settings -> Mail -> Mail Templates and click any template. Tested the send test message button and I have received the email. Could be something in the code that cause the issue?

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mplodowski avatar mplodowski commented on August 29, 2024

This recipient email "[email protected]" is your valid email address? Please try to use personal email to check if it works.

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jubbot avatar jubbot commented on August 29, 2024

The above email is not the real email, I don't want to publicly display my email address here.

I switched from PHP Mail to SMTP and filled the Mail Configuration based on GoDaddy's advice
Not sure if it is related to the plugin but when I tried to test the send test I get this error

Connection could not be established with host smtp.office365.com :stream_socket_client(): unable to connect to tcp://smtp.office365.com:587 (Network is unreachable)

It saying that the network is unreachable? Have you encounter this error before if so what step should I take to diagnose the error?

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mplodowski avatar mplodowski commented on August 29, 2024

Sorry, but this is not plugin related. It is mail configuration settings, that is different in each service/server provider. I don't know what is wrong here, but there are some topics in Google that may help you.

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jubbot avatar jubbot commented on August 29, 2024

Okay, I will find topics in Google search

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jubbot avatar jubbot commented on August 29, 2024

I decided to use MailGun and they work fine. Another topic. I've install uploader plugin and question on how can I limit the upload max file size and restrict specific file type? When the user submit the contact form does the uploaded files goes to the email or it uploaded to backend and I go and download them?

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mplodowski avatar mplodowski commented on August 29, 2024

Version 3.1.0 have new options for uploaded files. Uploaded files are send as attachments and can be previewed in backend form log.

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