Crash analytics data for React-Native ios not getting reported in App-center about appcenter-sdk-react-native

[IlyaBausovAkvelon]

Hello @rg224.
We will take a look at this issue and write you back as soon as there will be update.

[DmitriyKirakosyan]

Hi @sahilmahajanpikup , please share your verbose logs.
The code snippet of your AppCenter SDK initialization and sending analytics data would also be helpful.

[sahilamahajan66]

hi @IlyaBausovAkvelon any update?

[rg224]

Hi @DmitriyKirakosyan we do not send analytics data, all we want is to track crashes.

here is the Code snippet of AppCenter SDK initialization for ios:

[DmitriyKirakosyan]

Hi @rg224 , I would still check the verbose logs if possible. Are you testing crashes locally? If so, try to call Crashes.generateTestCrash() (see docs). Make sure the debugger is not attached. Also keep in mind that the crash is sending on the next app launch, after the crash happened.

[rg224]

@DmitriyKirakosyan below are verbose logs and when I tried using Crashes.generateTestCrash() app isn't getting crashed (debugger wan't connected)

Verbose logs:

2022-08-01 17:13:41.452778+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel AppCenter.
2022-08-01 17:13:41.465166+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel AppCenter/one.
2022-08-01 17:13:41.465506+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel Analytics.
2022-08-01 17:13:41.466432+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel Analytics/one.
2022-08-01 17:13:41.466621+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel Analytics_critical.
2022-08-01 17:13:41.467170+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel Analytics_critical/one.
2022-08-01 17:13:41.467488+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel AppCenter/one.
2022-08-01 17:13:41.467688+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel Analytics/one.
2022-08-01 17:13:41.468416+0530 runerra[39760:4167841] [AppCenter] VERBOSE: -[MSACChannelUnitDefault pauseWithIdentifyingObjectSync:]/480 Identifying object <MSACAppCenter: 0x6000027f0540> added to pause lane for channel Analytics_critical/one.

[DmitriyKirakosyan]

@rg224 , just tested this myself on a sample app and it worked as expected. Here is what I did:

1. Added [MSACAppCenter setLogLevel: MSACLogLevelVerbose]; before the [AppCenterReactNative register]; call.
2. Added a button in JS code: { text: "Crash App", onPress: () => Crashes.generateTestCrash() }
3. Launched the app from Xcode with debug executable: false
4. Crashes the app by clicking the button
5. Relaunched the app from Xcode and made sure the crash log was sent by checking the logs.

Please make sure you didn't miss anything from these steps. If you find the text Cannot start service MSACCrashes. App Center was started without app secret, but the service requires it., then make sure you configured the app secret in the AppCenter-Config.plist file as described here.

[rg224]

@DmitriyKirakosyan ok sure, I'll again follow these steps and inform you

[rg224]

@DmitriyKirakosyan can you tell me steps of how I can perform debug executable: false (as I am unable to find the checkbox to disable debugging in Xcode)

Although on clicking btn for crashing the app I am getting following message:
[AppCenter] ERROR: -[MSACServiceAbstract canBeUsed]/58 Crashes service hasn't been started. You need to call [MSACAppCenter start:YOUR_APP_SECRET withServices:LIST_OF_SERVICES] first.

[DmitriyKirakosyan]

Crashes service hasn't been started. You need to call [MSACAppCenter start:YOUR_APP_SECRET withServices:LIST_OF_SERVICES] first

@rg224 , this means you haven't initialized AppCenter SDK properly. Have you created AppCenter-Config.plist, added app secret to it as described here, and (important) added the file in Xcode?

can you tell me steps of how I can perform debug executable: false (as I am unable to find the checkbox to disable debugging in Xcode)

Click on your selected scheme, then Edit Scheme... -> Run -> Debug executable (checkbox)

[DmitriyKirakosyan]

@rg224 you can use this repo as a reference and example: https://github.com/microsoft/appcenter-sampleapp-react-native, or DemoApp inside this repository.

[rg224]

ok sure will reference it @DmitriyKirakosyan
Thanks!

[rg224]

Crashes service hasn't been started. You need to call [MSACAppCenter start:YOUR_APP_SECRET withServices:LIST_OF_SERVICES] first

@rg224 , this means you haven't initialized AppCenter SDK properly. Have you created AppCenter-Config.plist, added app secret to it as described here, and (important) added the file in Xcode?

can you tell me steps of how I can perform debug executable: false (as I am unable to find the checkbox to disable debugging in Xcode)

Click on your selected scheme, then Edit Scheme... -> Run -> Debug executable (checkbox)

after following all the steps mentioned above, it seems that AppCenter-Config.plist wasn't added in Xcode, because of which crashes were not getting generated.
But now they are.
Thankyou @DmitriyKirakosyan