Passphrase not working properly about trezor-wallet

[MattSkala]

Thanks for the report. Unfortunately, I haven't been able to reproduce the issue yet. By using a passphrase of 27 alphanumeric characters including spaces, the same wallet as in the web wallet is generated.

Could you please provide some more information that could help reproduce the issue? How long is the passphrase used, are there any special characters included?

Also, are you sure you entered the passphrase correctly? Currently it's a bit error-prone, as the passphrase is masked as a password and the user is not forced to confirm it by retyping.

[dsladecka]

Thanks for your reply. The passphrase was 23 letters long and there are no special characters.
We then tried to recover a wallet with a passphrase that was just one letter long and that worked perfectly.

We tried the long passphrase with three people and two different Trezor devices. We have used both the device and the host mobile phone to type the passphrase.