Comments (2)
JosephMcEvoy
commented on July 1, 2024
Users can register for Zoom under their non-personal email (i.e. company or school email). This can create a conflict, despite the user account not being in your Zoom account. Could this be an issue?
See this support page for requiring SSO on a domain (located at the bottom of the page) which I think would stop the problem going forward -- but I'm venturing into Zoom support here, so it would be better to reach out to Zoom for further guidance.
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zirdum
commented on July 1, 2024
Argh... I forgot that some of our users did this before we had a chance to put them in Zoom ourselves.
Thank you!
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