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jlesage avatar jlesage commented on August 13, 2024

If privileged mode didn't help, I'm not sure what could be the problem.
Could you provide the output of :

docker exec -ti <container name> /opt/makemkv/bin/makemkvcon -r --cache=1 info disc:9999

Also, try latest image, which have an updated version MakeMKV.

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jamesmorganti avatar jamesmorganti commented on August 13, 2024

Hi,

I've attached the output of the command and updated to the newest version of the image.

$ docker exec -ti makemkv /opt/makemkv/bin/makemkvcon -r --cache=1 info disc:9999
MSG:1005,0,1,"MakeMKV v1.15.1 linux(x64-release) started","%1 started","MakeMKV v1.15.1 linux(x64-release)"
MSG:5074,0,0,"Automatic checking for updates is enabled, you may disable it in preferences if you don't want MakeMKV to contact web server.","Automatic checking for updates is enabled, you may disable it in preferences if you don't want MakeMKV to contact web server."
MSG:5042,0,0,"The program can't find any usable optical drives.","The program can't find any usable optical drives."
DRV:0,256,999,0,"","",""
DRV:1,256,999,0,"","",""
DRV:2,256,999,0,"","",""
DRV:3,256,999,0,"","",""
DRV:4,256,999,0,"","",""
DRV:5,256,999,0,"","",""
DRV:6,256,999,0,"","",""
DRV:7,256,999,0,"","",""
DRV:8,256,999,0,"","",""
DRV:9,256,999,0,"","",""
DRV:10,256,999,0,"","",""
DRV:11,256,999,0,"","",""
DRV:12,256,999,0,"","",""
DRV:13,256,999,0,"","",""
DRV:14,256,999,0,"","",""
DRV:15,256,999,0,"","",""
MSG:5010,0,0,"Failed to open disc","Failed to open disc"
TCOUNT:0

I've also reinstalled ubuntu which aside from changing the drive mappings (which I've updated) hasn't helped. I'm leaning towards thinking this is an issue with the specific drive I'm using and MakeMKV, as I tried MakeMKV with this drive on a windows laptop to no avail.

Thanks,
James

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jlesage avatar jlesage commented on August 13, 2024

Looks like MakeMKV is not seeing the drive. And if you tried on a laptop and the drive is still not seen, then it's definitely an issue/incompatibility with MakeMKV.

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jamesmorganti avatar jamesmorganti commented on August 13, 2024

Yeah I think that's the most likely scenario unfortunately. I'll mark this as closed and do some more research before reporting a bug to MakeMKV directly.

Thanks

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