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Comments (14)

mmomjian avatar mmomjian commented on September 27, 2024

Please post the logs of immich and immich-microservices

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jsapede avatar jsapede commented on September 27, 2024

where to get them ? in the docker output ?
or in the app ?

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mmomjian avatar mmomjian commented on September 27, 2024

docker logs immich and docker logs immich-microservices on your host.

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jsapede avatar jsapede commented on September 27, 2024

Ok i reinstalled from zero, removing all libraries, assets, and thumbs, rebuilding immich from zero in 1.98.1, same behaviour

i added external library, scanned it and asked for two downloads from app at 5:17pm and 5:20 pm

docker logs immich_server :
[Nest] 6 - 03/09/2024, 5:11:42 PM LOG [CommunicationRepository] Websocket Connect: 9XDZByneophJEZriAAAJ [Nest] 6 - 03/09/2024, 5:12:18 PM LOG [CommunicationRepository] Websocket Disconnect: 9XDZByneophJEZriAAAJ [Nest] 6 - 03/09/2024, 5:12:35 PM LOG [CommunicationRepository] Websocket Connect: kgTYr0s9XzBaXXRkAAAL [Nest] 6 - 03/09/2024, 5:13:20 PM LOG [CommunicationRepository] Websocket Disconnect: kgTYr0s9XzBaXXRkAAAL [Nest] 6 - 03/09/2024, 5:13:27 PM LOG [CommunicationRepository] Websocket Connect: LnNHxMry3C7yRf3yAAAN [Nest] 6 - 03/09/2024, 5:13:55 PM LOG [CommunicationRepository] Websocket Disconnect: LnNHxMry3C7yRf3yAAAN [Nest] 6 - 03/09/2024, 5:17:32 PM LOG [CommunicationRepository] Websocket Connect: mqnlrrLQkinddnSfAAAP [Nest] 6 - 03/09/2024, 5:18:09 PM LOG [CommunicationRepository] Websocket Disconnect: mqnlrrLQkinddnSfAAAP [Nest] 6 - 03/09/2024, 5:20:14 PM LOG [CommunicationRepository] Websocket Connect: QP2SNULbV2W_xzyYAAAR [Nest] 6 - 03/09/2024, 5:20:33 PM LOG [CommunicationRepository] Websocket Disconnect: QP2SNULbV2W_xzyYAAAR

docker logs immich_microservices :
[Nest] 7 - 03/09/2024, 5:09:58 PM LOG [PersonService] Creating new person for face 03f895d7-a9e8-454a-8ba8-d7f24a8eeaa7 [Nest] 7 - 03/09/2024, 5:10:00 PM LOG [PersonService] Creating new person for face d07ac01b-68da-47dd-be40-c4cfc9303d2d [Nest] 7 - 03/09/2024, 5:10:00 PM LOG [PersonService] Creating new person for face c09aa4a1-e99e-4bc2-8073-a29c2575d66b [Nest] 7 - 03/09/2024, 5:10:00 PM LOG [PersonService] Creating new person for face 5375cac2-76b6-44f3-a010-50aa731e25bc [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face 9f15fdc7-0c9e-4b01-9317-70537cb7eff5 [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face 3090e5f4-b047-4ab5-acf6-1244dd103e5a [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face 49bcff51-d6e8-49fd-bc9e-f0a89b3f4a13 [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face d85b65f6-f96e-4099-ace0-5ddee0acab61 [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face 4dfe001e-cb90-4236-8d3e-74624b340441 [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face d9cdefa7-2dff-4f92-b114-dc80dddb2fda [Nest] 7 - 03/09/2024, 5:10:01 PM LOG [PersonService] Creating new person for face f004d106-7178-4e0c-848c-3fbb011fef39

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mmomjian avatar mmomjian commented on September 27, 2024

What happens on the web if you try to download the same image?

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jsapede avatar jsapede commented on September 27, 2024

works perfectly

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jsapede avatar jsapede commented on September 27, 2024

Ok found a strange thing dont Know if its related

As Can Seen here on the app, theres no jpg
Extension to the filename.

The file has a jpg extension and Can be Seen on the web interface

Screenshot_20240309-195218.png

Ans when i try to share theres also no extension

Screenshot_20240309-195603.png

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jsapede avatar jsapede commented on September 27, 2024

Recently uploaded photos from the phone correctly exhibit extension an Can be shared normally

Screenshot_20240309-200416.png

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mmomjian avatar mmomjian commented on September 27, 2024

Could this be related to #7679?

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mmomjian avatar mmomjian commented on September 27, 2024

Can you confirm your app version is 1.98.1 in the dropdown menu in-app?

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jsapede avatar jsapede commented on September 27, 2024

Screenshot_20240309-203224.png

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mmomjian avatar mmomjian commented on September 27, 2024

Thanks. We might have to wait for some others to weigh in to see if it's related to the recent changes in the way we store the extension.

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jsapede avatar jsapede commented on September 27, 2024

On some old files extension IS .JPG instead of .jpg , i tested if the problem was case sensitive and renamed the extension as lowcase on some files but changed nothing.
Same problem with some vidéos, impossible to download/share from the app

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jsapede avatar jsapede commented on September 27, 2024

tried this morning to import from CLI instead of external libraries but errors see #7779

manages to upload with immich-go, same collections, and this time download and share from app is possible. seems only related to external libraries

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