Comments (7)
Hi Guys,
I have the same issue. I think it's a configuration problem but there is little to no documentation on the provider configuration ...
from ictfax.
Until next update please issue following command against ICTFAX database
UPDATE provider SET service_flag=3 WHERE provider_id=??;
from ictfax.
After applying this to the database it doesn't show the error anymore but it doesn't send the fax either
from ictfax.
Does it dial?
If not then please check logs /usr/ictcore/log/ictcore.log and /var/logs/httpd/error_log
from ictfax.
I found out what the problem was. ictfax does not automatically generate the provider xml file in /usr/ictcore/etc/freeswitch/sip_profiles/provider/name_of_provider.xml . After I defined it manually it worked. Now I have a problem sending the fax via email, it receives the fax but it doesn't send it via email, and there is nothing is the logs .
from ictfax.
Please check the logs from /usr/ictcore/log/ictcore.log
from ictfax.
I get a warning Session write fail, and nothing else
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