HZA - Skyconnect "Unsupported Firmware" about core

[mib1185]

Hi all,
please use the +1 reaction on the initial post, over "same here" post, thx 👍

[Tyst]

I'm also having this Unsupported Firmware issue.
Device came setup Zigbee and I'm attempting to setup Thread

On 2024.6.2

[home-assistant]

Hey there @home-assistant/core, mind taking a look at this issue as it has been labeled with an integration (homeassistant_sky_connect) you are listed as a code owner for? Thanks!

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[Boppie1976]

I have the same problem.

Greetings Bob

[ftreil]

Same problem too.

Regards.

[timmills]

Same problem

[Breaveheard]

Some problem here

[timmills]

I went to the web page: https://skyconnect.home-assistant.io/firmware-update/ updated and no more error messages

…

On Tue, Jun 11, 2024 at 6:04 PM Daniel Wiege ***@***.***> wrote: Some problem here — Reply to this email directly, view it on GitHub <#119101 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAHWNTDJE7Y3P45EGWLRXKDZG2VSLAVCNFSM6AAAAABI7ICJQCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRQGA3DAMBYGI> . You are receiving this because you commented.Message ID: ***@***.***>

[home-assistant]

Hey there @dmulcahey, @Adminiuga, @puddly, @TheJulianJES, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

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[mib1185]

@edge0815 could you please provide the home-assistant.log and the zha debug information as mentioned in the docs?

[puddly]

Status on the Zigbee Page is "Unsupported Firmware"

It sounds like you're already using the SkyConnect and have been for some time.

Did you get a SkyConnect discovery and then click "use as Zigbee" while already using the SkyConnect?

[edge0815]

It works again without changing anything. Currently I haven't anything in the logs and forgot to save ealier.
Maybe someone with the same issue can upload?

[Tyst]

I'm still having this issue. Should I create a new post?

[mib1185]

no new post, but if you have any helpful information like logfiles (see #119101 (comment)) or more concrete error messages, than please post them here, thx 👍

[noxiii]

I had the same issue. From home assistent I got only the information that the firmware is not supported. I found out that I never updatet my skyconnect and still installed version 1.0. and I had configuerd zigbee and openthreat.

I updatet the skyconnect up to 7.0 followd by this github projekt: https://github.com/NabuCasa/universal-silabs-flasher

The stick was usable again but all connection was lost. I restored the last homeassisten backup from before the upgrade to 2024.6 and could also restore all my zigbee device.

I hope this help you.

[Tyst]

2024-06-20 16:37:37.019 DEBUG (MainThread) [homeassistant.components.zha.repairs.wrong_silabs_firmware] Failed to probe application type
File "/usr/src/homeassistant/homeassistant/components/zha/repairs/wrong_silabs_firmware.py", line 87, in probe_silabs_firmware_type
2024-06-20 16:37:41.590 DEBUG (MainThread) [homeassistant.components.zha.repairs.wrong_silabs_firmware] Failed to probe application type
File "/usr/src/homeassistant/homeassistant/components/zha/repairs/wrong_silabs_firmware.py", line 87, in probe_silabs_firmware_type

[zoechi]

I changed the baud rate to 230400 in OTBR and then the error was gone.
When I later checked the baud rate in OTBR it was 460800 again (after a reboot).
I'm pretty sure I forgot press the "save" button.
Perhaps just loading the OTBR configuration page fixed it.