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home-assistant avatar home-assistant commented on June 16, 2024

Hey there @CFenner, mind taking a look at this issue as it has been labeled with an integration (vicare) you are listed as a code owner for? Thanks!

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CFenner avatar CFenner commented on June 16, 2024

Hey @x4N70pHyLL, any errors in the logs? Can you see the data in the debug dump?

The sensors.py, were the energy sensors are defined, was last touched abouty 3 months ago.

Dumb question, you are actually heating (water) these days, right?

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x4N70pHyLL avatar x4N70pHyLL commented on June 16, 2024

@CFenner anything specific to look for? I suppose in the "general" logs under System -> Logs? I do see some timeouts and the "usual" error that the platform does not support unique IDs and some updates taking longer than expected - nothing really suspicious I guess...

Interesting is maybe that the Overall consumption (all of them, i.e. daily, weekly, total etc) is updated as expected, just the consumptions for hot water and heating are not updated anymore.

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CFenner avatar CFenner commented on June 16, 2024

You mean overall (hot water + heating) consumption (accumulated by vicare) is correct?

Please check the debug dump if the data points are still in the api response. Viessmann is known for juggling around the datapoint between the free and paid API. So could be that these detailed data point are now in another tier.

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x4N70pHyLL avatar x4N70pHyLL commented on June 16, 2024

Yes.

Can you please eloborate how I do it exactly? Then I will do it.

Interestingly, in the Vicare App I can see all the values in the analysis tab.

IMG_9CB45D7CFCD9-1

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CFenner avatar CFenner commented on June 16, 2024

You need to go to any vicare device and click on the ... next to the device info and select download diagnostic information

In there you should see the different data points and its values. Look for heating.power.consumption.total, heating.power.consumption.dhw, heating.power.consumption.heating, heating.power.consumption.summary.heating and heating.power.consumption.summary.dhw.

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x4N70pHyLL avatar x4N70pHyLL commented on June 16, 2024

Hope this helps. As I cannot identify the mapping for sure, I give some context: I expect the consumption for heating to be 0 for the last couple of weeks. However, there should be a permanent consumption (each and every day) for hot water.
config_entry-vicare-362ff0329410f90a890487635b6f5bba_shortened.json

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CFenner avatar CFenner commented on June 16, 2024

It looks like the displayed data is matching with the API, so I think the issue is in the Viessmann API.

"feature": "heating.power.consumption.summary.dhw",

              "currentDay": {
                "type": "number",
                "unit": "kilowattHour",
                "value": 0
              },
              "lastSevenDays": {
                "type": "number",
                "unit": "kilowattHour",
                "value": 0
              },
``

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x4N70pHyLL avatar x4N70pHyLL commented on June 16, 2024

So what do we do? As mentioned it looks strange to me that in the Vicare App it seems okay, that looks to me like there is something wrong, can you raise an issue there? I assume you have a premium tier subscription and more chances being heard?

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CFenner avatar CFenner commented on June 16, 2024

I assume you have a premium tier subscription and more chances being heard?

No, Iā€™m just a non-paying user as you šŸ˜‰

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123Samy123 avatar 123Samy123 commented on June 16, 2024

Hey, i've had the same problem since update home assistant to 2024.5.4.

Unbenannt

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x4N70pHyLL avatar x4N70pHyLL commented on June 16, 2024

@123Samy123 can you by any chance confirm that it is for both heating and hot water that the values are not coming? I cannot check as my heating is turned off and therefore has no consumption which means I cannot distinguish between "consumption == 0" and "no values incoming"

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x4N70pHyLL avatar x4N70pHyLL commented on June 16, 2024

@123Samy123 can you by any chance confirm that it is for both heating and hot water that the values are not coming? I cannot check as my heating is turned off and therefore has no consumption which means I cannot distinguish between "consumption == 0" and "no values incoming"

@CFenner How do we dig deeper in the topic that it seems more correlated with the update of HA than Viessmann changing their API?

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