UniFi Protect Statistics Sensors are not Updating with Real Time Disabled about core

[bdraco]

There were quite a few issues with the underlying library that have been fixed in 2024.7.x. Its possible this issue might be solved.

[home-assistant]

Hey there @AngellusMortis, @bdraco, mind taking a look at this issue as it has been labeled with an integration (unifiprotect) you are listed as a code owner for? Thanks!

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[Mariusthvdb]

what exactly are you looking for in the debug logs? I have it running but don't see anything on the temp sensor

this is mostly it:

2024-05-12 22:27:59.566 DEBUG (MainThread) [pyunifiprotect.websocket] WS Timeout loop sleep 29.999413561075926
2024-05-12 22:28:03.516 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:28:23.517 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:28:29.567 DEBUG (MainThread) [pyunifiprotect.websocket] WS Timeout loop sleep 29.98191529326141
2024-05-12 22:28:43.519 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:28:59.551 DEBUG (MainThread) [pyunifiprotect.websocket] WS Timeout loop sleep 29.992280358448625
2024-05-12 22:29:03.520 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:29:23.521 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:29:29.545 DEBUG (MainThread) [pyunifiprotect.websocket] WS Timeout loop sleep 29.999935004860163
2024-05-12 22:29:43.523 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:29:59.546 DEBUG (MainThread) [pyunifiprotect.websocket] WS Timeout loop sleep 29.999549390748143
2024-05-12 22:30:03.524 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:30:23.524 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active
2024-05-12 22:30:29.547 DEBUG (MainThread) [pyunifiprotect.websocket] WS Timeout loop sleep 29.999599528498948
2024-05-12 22:30:43.525 DEBUG (MainThread) [pyunifiprotect.api] Skipping update since websocket is active

except for the updates on the cameras, and the initial setup:

2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Uptime
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Storage Utilization
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Type: Timelapse Video
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Type: Continuous Video
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Type: Detections Video
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Resolution: HD Video
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Resolution: 4K Video
2024-05-12 22:19:42.896 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Resolution: Free Space
2024-05-12 22:19:42.897 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Recording Capacity
2024-05-12 22:19:42.897 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity CPU Utilization
2024-05-12 22:19:42.897 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity CPU Temperature
2024-05-12 22:19:42.897 DEBUG (MainThread) [homeassistant.components.unifiprotect.sensor] Adding NVR sensor entity Memory Utilization

[Mariusthvdb]

sure, but I can not share all that private info just like that. Can I share that privately please?

[Mariusthvdb]

ok diagnostics is in the opening post now

[Mariusthvdb]

last 20+ minutes of logs:

protect logs.txt

[Mariusthvdb]

second diagnostics

config_entry-unifiprotect-5c73fcd07770a42d4433322434afb585-2.json

[Mariusthvdb]

in my config, it seems to be only the temp sensor, the others (I have enabled) do update.

Since this is new, and a regression from earlier versions: is this now actually considered a bug, and hopefully can be fixed?

I did consider enabling the real-time statistics, but considering the warning havent done so, especially since I never needed that before. Guess I could try it for now, awaiting a fix?

[Mariusthvdb]

Btw, these entities are made by Protect integration, however they are listed on the UniFi Networks documentation ?

its where I expected them tbh as the temp sensor is in fact unrelated to the actual Protect diagnostics sensors for the NVR

Unifi Protect creates:

  "sensor.udm_pro_uptime",
  "sensor.udm_pro_storage_utilization",
  "sensor.udm_pro_cpu_temperature",

and these disabled sensors:

sensor.udm_pro_type_timelapse_video
sensor.udm_pro_type_continuous_video
sensor.udm_pro_type_detections_video
sensor.udm_pro_resolution_hd_video
sensor.udm_pro_resolution_4k_video
sensor.udm_pro_resolution_free_space
sensor.udm_pro_recording_capacity
sensor.udm_pro_cpu_utilization_2
sensor.udm_pro_memory_utilization_2

Unifi (Network)s creates:

 "sensor.udm_pro_state",
  "sensor.udm_pro_cpu_utilization",
  "sensor.udm_pro_memory_utilization"

and disabled

  "sensor.udm_pro_uptime_2",

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[bdraco]

These are expected to update every 15m when real time is disabled

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.