Error 503 - Server eror service unavaible about vat-api

[jonathanleather]

Hi @mathiasbanda
We aren't aware of any issues with the environment. I have just tested the endpoints in ET and they are working as expected.

Can you provide more information into the requests your are sending?

Cheers
Jon

[mathiasbanda]

Hi Jon,

My request looks like this:

string uri = "https://test-api.service.hmrc.gov.uk/" + "vat/666541835/obligations"
HttpWebRequest oHTTPRequest = (HttpWebRequest)WebRequest.Create(uri);
oHTTPRequest.Accept = "application/vnd.hmrc.1.0+json";
oHTTPRequest.ContentType = "application/json";
oHTTPRequest.Method = "GET";
return oHTTPRequest;

It's passing the authentication but the line that simply crashes is this:

WebResponse Response = await Request.GetResponseAsync();

So as I have no idea what the period keys are I decided to post a vat return using the sample data in the example trying both "#1" or "001" as key. Both return SERVER_ERROR : Service unavailable

My user id is: 351196716964

[jonathanleather]

From looking at the logs it appears you have been able to get in within the past 15 mins or so?
And you are now receiving a 400? if that's not the case let me know and we can have another look for you.

Within regards to period keys have a look at this closed issue for more info #80.

[mathiasbanda]

Hi @jonathanleather
Is this in relation to getting obligations or posting vat?

[jonathanleather]

@mathiasbanda The period key information is for when you are using the submit vat return/ Get vat return endpoints.

The logs are showing that you are hitting the obligations endpoint.

[mathiasbanda]

Cheers Jon

[mathiasbanda]

Hi I am back Jonathan, could you please have a look for me and if possible tell me what I could be doing wrong. When I trap the response from the server this is what my error handler says: "The remote server returned an error: (500) Internal Server Error."

[mathiasbanda]

My understanding is the server is throwing an exception

[jonathanleather]

Hi @mathiasbanda
Did you manage to resolve this?
I have checked the environment this morning and it is working fine.

If you are still having issues I suggest doing the following.

• First, I would create a brand new test user
• Have a look over the Submit Vat Return request in the documentation
• Then using Postman (or similar tool) build up the request (There are screenshots on issue #81 that display how to set this request up using postman)

Let me know how you get on.

Cheers
Jon

[mathiasbanda]

Thanks Jon,

I will try that. In meantime I would like confirmation our account is properly whitelisted. There was a communication a few a months ago to redo something if an application hadn't been access for more than 60 days. I was engrossed in other projects at the time so I noted it but can no longer find the email now and it will be great to clear that one

[jonathanleather]

@mathiasbanda
I'll happily check your white listing for you, but I would need the original white listing ID to compare with what we have. I wouldn't advise posting that on here mind you.

The best way is if you email SDST ([email protected]) with whatever details you have, mentioning that you have already spoken to us via this channel. This will then get forwarded to us to check for you.

Cheers
Jon

[mathiasbanda]

We are following that thanks again. One more request

It would be very helpful to have just one valid VAT obligation id / key for this this vrn please: 666108172

[jonathanleather]

@mathiasbanda

Unfortunately we are unable to set up individual responses for specific VRNs for this endpoint.
There is already a story in the pipeline to revisit the responses for the VAT Obligations endpoint which will be played in a future sprint.

[mathiasbanda]

Cool

[mathiasbanda]

I am still getting server error 500. My get obligations request with query string looks like this:
https://test-api.service.hmrc.gov.uk/vat/666108172/obligations?from=2018-01-01&to=2018-04-30&status=A
Am I missing something anyone please?

[jonathanleather]

Hi @mathiasbanda

The date range for obligations needs to be over 6 months and less than year.

For example this will work:
https://test-api.service.hmrc.gov.uk/vat/666108172/obligations?from=2018-01-01&to=2018-07-30&status=A

Apologies for the inconvenience for this, we are looking to improve the canned responses for this endpoint.

Cheers
Jon

[mathiasbanda]

Thanks - that works great

[hamzaayz]

Hi,
anyone, please help im getting service unavailable when im trying to submit vat return using the following
https://test-api.service.hmrc.gov.uk/organisations/vat/517587125/returns
{
"code": "SERVER_ERROR",
"message": "Service unavailable"
}
heres my json
{
"periodKey": "A001",
"vatDueSales": 105.50,
"vatDueAcquisitions": -100.45,
"totalVatDue": 5.05,
"vatReclaimedCurrPeriod": 105.15,
"netVatDue": 100.10,
"totalValueSalesExVAT": 300,
"totalValuePurchasesExVAT": 300,
"totalValueGoodsSuppliedExVAT": 3000,
"totalAcquisitionsExVAT": 3000,
"finalised": true
}

[mtd-api-team]

Hello,

Your payload looks ok so could you provide the request headers you are submitting for content-type and accept? We may need that information to figure out what we are seeing on our end.

Regards

[hamzaayz]

thanks a lot, it's working for me now. regards Hamza Ayaz

…

On Tue, Oct 1, 2019 at 2:11 PM MTD API Team ***@***.***> wrote: Hello, Your payload looks ok so could you provide the request headers you are submitting for content-type and accept? We may need that information to figure out what we are seeing on our end. Regards — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#89?email_source=notifications&email_token=AIODHUCZJ2TREUHMFSBSL2TQMMH2JA5CNFSM4EYAI5T2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEAASDLQ#issuecomment-536945070>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AIODHUBUZLQMXC2E37G3IZLQMMH2JANCNFSM4EYAI5TQ> .