Comments (23)
Hi @Jennifer2005x,
Thanks a lot for reporting this issue and sorry for the inconvenience you're facing.
Did this issue exist on your device in v72?
from camera.
Could you please try out the debug apk in the below link for this issue?
https://drive.proton.me/urls/ZE8YSCMNSG#bJjXGQs8RUzU
from camera.
It works, but it looks blurry
Yes that's the expected behavior, we just downscaled the image to a great extent to confirm that the issue lies there. I'll share an apk file for testing, once we have a fix ready for the same. Thanks a lot for your time and help!
from camera.
Which version of the camera app are you using?
from camera.
Which version of the camera app are you using?
The last one, the 73
from camera.
Hi @Jennifer2005x,
Thanks a lot for reporting this issue and sorry for the inconvenience you're facing.
Did this issue exist on your device in v72?
Since I downloaded the app (approximately a few months) I have had that problem, until now I found out that they have github
from camera.
Since I downloaded the app (approximately a few months) I have had that problem, until now I found out that they have github
Ah that seems unusual. Could you please share the logcat while trying to access the in-app gallery? If any internal/app level component logs this issue, we could dive in deeper to see what went wrong
Also, by any little chance, does the image show up when the device is rotated in horizontal orientation?
from camera.
Since I downloaded the app (approximately a few months) I have had that problem, until now I found out that they have github
Ah that seems unusual. Could you please share the logcat while trying to access the in-app gallery? If any internal/app level component logs this issue, we could dive in deeper to see what went wrong
Also, by any little chance, does the image show up when the device is rotated in horizontal orientation?
And no, the image does not appear when changing the orientation
from camera.
Hi @Jennifer2005x,
I don't think there's anything relevant in the logs unfortunately. Not being able to reproduce this behavior makes it harder to know what could have gone wrong there, I think we'll need to share a debug build with some more log messages to debug this further. I'll share a debug apk here soon.
Also, are you able to see the details of the photo while clicking on the info icon in the top navigation bar? We could know if it's a rendering problem an issue with loading the saved image uris that way to further narrow down to the exact issue
from camera.
Hi @Jennifer2005x,
I don't think there's anything relevant in the logs unfortunately. Not being able to reproduce this behavior makes it harder to know what could have gone wrong there, I think we'll need to share a debug build with some more log messages to debug this further. I'll share a debug apk here soon.
Also, are you able to see the details of the photo while clicking on the info icon in the top navigation bar? We could know if it's a rendering problem an issue with loading the saved image uris that way to further narrow down to the exact issue
from camera.
The issue seems to be with the rendering in that case. Could be related to the bitmap (image) being too large for the device to render due to memory constraints or other reasons
from camera.
Could you please try out the debug apk in the below link for this issue?
Still the same
from camera.
Hi @Jennifer2005x,
Sorry to keep you waiting. I have maximized our existing image downscaling logic to a high extent to confirm that this is a rendering/memory related issue in the debug apk uploaded in the link below:
https://drive.proton.me/urls/4V5PXPA2R8#OEzrJI1XgZz7
Could you please try this debug apk to check if you're able to view a low-quality image of a recently taken photo? We could look for better image down scaling algorithm or constant to see if that could resolve the issue
from camera.
Hi @Jennifer2005x,
Sorry to keep you waiting. I have maximized our existing image downscaling logic to a high extent to confirm that this is a rendering/memory related issue in the debug apk uploaded in the link below:
https://drive.proton.me/urls/4V5PXPA2R8#OEzrJI1XgZz7
Could you please try this debug apk to check if you're able to view a low-quality image of a recently taken photo? We could look for better image down scaling algorithm or constant to see if that could resolve the issue
It works, but it looks blurry
from camera.
Hi @Jennifer2005x,
Could you please share the device model you're using for the camera app?
from camera.
Also, could you please try this test apk on your device? https://drive.proton.me/urls/3YKPK5YC04#YJ4JHLjq2ydu
from camera.
Hi @Jennifer2005x,
Could you please share the device model you're using for the camera app?
It's a Samsung A022M
from camera.
Also, could you please try this test apk on your device? https://drive.proton.me/urls/3YKPK5YC04#YJ4JHLjq2ydu
Same
from camera.
Hi @Jennifer2005x,
Could you please test the following debug apk on your device to check if it the preview is visible in the latest changes?
https://drive.proton.me/urls/WAJBQ22PJC#cve6AwLBGj7z
from camera.
from camera.
Glad to know that it's working as expected.
Will make a PR to include this fix soon after a issue with the new implementation gets addressed and after some testing.
Thanks for confirming @Jennifer2005x!
from camera.
Hi @Jennifer2005x,
Could you please test the in-app gallery of the app present in the following apk?
https://drive.proton.me/urls/0HAM7AYBEW#VoqTarq9Ypho
from camera.
from camera.
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from camera.