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irajneeshgupta avatar irajneeshgupta commented on July 22, 2024 1

@machielkreiken
i ran some tests and found that it is happening for certain customer accounts.
for fresh it is working so i consider it may be incosistent data issue from my instance

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irajneeshgupta avatar irajneeshgupta commented on July 22, 2024

@paales can you give some light on this.
i can't figure out what is the issue since i am using mobile device and can't enable web debugging on the device.

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paales avatar paales commented on July 22, 2024

@machielkreiken Can you perhaps give this a try and see if we can reproduce it?

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machielkreiken avatar machielkreiken commented on July 22, 2024

Hi @irajneeshgupta @paales

I don't seem to have any issues. I've tried both desktop Chromium/Safari and mobile Safari. On all devices after logging in I can select the account icon in the header, and it will open the account for me.

This was all done on the provided instance link in the description.

Any other steps I could try to reproduce this @irajneeshgupta ?

image

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