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sirosen avatar sirosen commented on May 23, 2024

Hi, sorry for leaving this for so long. It got lost in the shuffle a bit.

Unfortunately, I don't think that users are searchable until they've interacted certain parts of the groups service. There are historical reasons for this, but from a user-perspective, they really don't matter.

There's not much we can do about this in the SDK itself. If you file a change request / feature request about this via [email protected] or on our mailing lists, I can make sure that the right members of our team get looped in. (Feel free to refer back to this issue.)

I just tested, and the new Groups API does not resolve this issue (there isn't SDK support for the groups service yet anyway).

We can, however, solve the problem with a bit of a workaround.
If you have your app interact with the Globus Transfer service on behalf of the user, it will force an interaction between the services which makes the user searchable.
For example, if the user signs in to the globus CLI and runs globus ls, they will become searchable even if the ls call fails.

The reason is that Globus Transfer, like our web app, interacts upstream with the groups service in the correct way.
I can't promise that this workaround will last long-term, but it may be a viable band-aid for now.

I'm going to close this, not because your issue is resolved, but because, unfortunately, there's nothing we can do in the SDK itself for this case. It would be better to follow up via another forum, as I mentioned above.

from globus-sdk-python.

yuanzhou avatar yuanzhou commented on May 23, 2024

Understood, thank you for your detailed reply!

from globus-sdk-python.

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