"Play Audio" function not working after update about sounddeck

[WhatIsGetHub]

Hello again, yesterday I tried to use different online converters to MP3 files, and one of them worked.
Probably one of the converters I used had an encoding that cannot be read.

But yeah, it's fixed now. Thank you for your precious time and your lovely plugin, wish you all luck !

[GeekyEggo]

Hey @WhatIsGetHub, to help find the route of the problem, I'll need to gather some more information;

• What types of files are you attempting to play? e.g. MP3, WAV, etc.
• Can you play the files okay in other applications, e.g. Audacity.
• Have you updated Windows recently? Sadly, Windows has a habit of reseting audio device identifiers, so you might need to re-select the audio device in the action's settings.

[WhatIsGetHub]

Sure no problem.

I am playing MP3 format files, Files can be played on other applications without any problem. And no I haven't updated Windows recently, but after updating Stream Deck's software I got the mentioned issue directly.

[GeekyEggo]

If you're happy to, could you upload one of the MP3s that isn't working to this ticket?

[WhatIsGetHub]

I tried to, but Github doesn't let me upload MP3s with the message "We don't support that file type."

[GeekyEggo]

I tried to, but Github doesn't let me upload MP3s with the message "We don't support that file type."

Try adding the MP3 to a ZIP file, and then uploading that. 🤞

[WhatIsGetHub]

sample.zip
Nice. It uploaded successfully...
Also I wanted to add that I'm trying to play the audio through a program called "Voicemeeter" by following this method https://youtu.be/tKMvDVSkeQc

[GeekyEggo]

@WhatIsGetHub having taken a look at the files, I believe it's due to their encoding; they look to be MP4, and not MP3. If I run them through an online conversion tool and convert them to MP3, they work in Sound Deck. 🙌

I'm going to close this ticket, but if you continue to experience problems after converting them, please don't hesitate to post here.