Failures with Dell XPS 13 9350 about fwupd

[superm1]

Just to be clear, you are trying UEFI firmware updates right? Not PCI ROM updates (those shouldn't work for now). The verify and verify-update shouldn't be used for UEFI updates.

The get-results error you have found has been fixed in 0.6.2 release (and master). If you try again with get-results you should have better information.

[superm1]

Also, can you please share #fwupdmgr get-devices after the update (from 0.6.2 or master)? That would also indicate if you were success filled by the version number contained.

[danielkza]

Previously I only saw the device I attempted to update (which does seem to be the system firmware) in get-devices, but after a reboot I see quite a few more:

Device: usb:00:03
  DisplayName:     BCM2045A0
  Provider:        DFU
  Guid:            7a1ba7b9-6bcd-54a4-8a36-d60cc5ee935c
  Version:         1.18
  Internal:        False
  AllowOnline:     True
  AllowOffline:    True
Device: UEFI-33773727-8ee7-4d81-9fa0-57e8d889e1fa-dev0
  Provider:        UEFI
  Guid:            33773727-8ee7-4d81-9fa0-57e8d889e1fa
  Version:         0.1.1.9
  Internal:        True
  AllowOnline:     False
  AllowOffline:    True
Device: usb:00:02:03
  DisplayName:     AX88179
  Provider:        USB
  Guid:            da6082b0-a033-5b25-b280-bcba3720eddd
  Version:         1.0
  Internal:        False
  AllowOnline:     False
  AllowOffline:    False
Device: usb:00:05
  DisplayName:     Integrated_Webcam_HD
  Provider:        USB
  Guid:            4ec19583-c132-5c27-a9cf-061419e838dc
  Version:         86.38
  Internal:        False
  AllowOnline:     False
  AllowOffline:    False
Device: usb:00:04
  DisplayName:     Touchscreen
  Provider:        USB
  Guid:            31cc46f6-9bdc-5b1e-b48b-1c791781dcdc
  Version:         17.17
  Internal:        False
  AllowOnline:     False
  AllowOffline:    False

And get-results now works correctly. The weird part is that I did have AC power connected, at least apparently, and I saw no message about it during the attempted update. Maybe it was a a glitch on Dell's part, but it will be hard to tell if I don't see it again.

Guid           33773727-8ee7-4d81-9fa0-57e8d889e1fa
PendingError   AC power required
PendingState   failed
Provider       UEFI
UpdateVersion  0
Version        0.1.1.9
VersionLowest  0.1.1.9
Flags          5
Created        1455945292
Modified       0

I'll do another update attempt and report how it went.

[danielkza]

Update went fine this time, as smoothly as I could have hoped for. It seems a simple reboot fixed whatever weirdness was going on with Dell's firmware. So it wasn't fwupd's fault at all, maybe except for that small issue with verify-update.

Very nice work with this software, and I'll try to keep up with master whenever there are new updates available to try and spot any issues. Thanks!

[hughsie]

So, I'm glad this worked but I think we do have some bugs here. I think the missing failure notification was probably caused by an older version of fwupd without the "get-results" fix from Mario. I'm guessing we should have warned (or held back) the pending firmware update when on battery power.