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aaronraimist avatar aaronraimist commented on June 20, 2024

After the current issues are dealt with (by creating threads on the FTC forum) you can disable issues using the repo's settings panel.

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NoahAndrews avatar NoahAndrews commented on June 20, 2024

Please don't disable the issue tracker. Just because you don't want to use it for support (which it wasn't even designed for) doesn't mean that you should remove the best way for us to report bugs and request new features.

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aaronraimist avatar aaronraimist commented on June 20, 2024

@NoahAndrews I do agree that the GitHub issue tracker is a good bug reporting system but the above comment specifically says "Please post all questions/issues in the FTC Technology forum". If Tom wants people to use the forum then the issue tracker should not stay enabled. It would just cause confusion.

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eukota-zz avatar eukota-zz commented on June 20, 2024

A major difference is that anyone can submit reports on GitHub while the forum is constrained to those who can login. I have been waiting for my login to be approved for several months. I have used the contact form twice and still no luck.

So I cannot report issues.

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AlecHub avatar AlecHub commented on June 20, 2024

Thank you Tom & FTC for opening up this issue tracker: http://ftcforum.usfirst.org/showthread.php?4954-Bug-fix-priorities-and-release-planning&p=18506&viewfull=1#post18506

@eukota, good point. I believe the repository owner (FTC) has the ability to control which GitHub users can create issue tickets or comment on issue tickets.

Alec

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