Comments (14)
I took a picture of what is shows it has said this fro the past 2 hours
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Can you upload the log found in the installation directory? Both the launcher.log and the error.log Please.
from ftb-app.
How do you do that?
from ftb-app.
You'll find them in the installation folder the launcher which you would have picked at install time. If you just set it as default it would be in %appdata%/FTBA. You can upload them to https://pste.ch or directly to this issue.
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I'm not on Windows I dont have %appdata%
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Apologies I did not read the issue properly! Did you drag the icon into your Applications folder or are you double-clicking it inside the .dmg file?
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It is inside of my applications folder and there is were im clicking to open it.
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Right click the app file in the Application folder, click open package contents. Browse through there, you should see a 'launcher.log' and/or a 'error.log' in there.
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I found both of them.
error.log
launcher.log
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Did you find the issue?
from ftb-app.
We don't have enough information in the logs to give an accurate answer. We're working on a new release with, hopefully, a little better logging.
Have you quit the app completely and opened it back up and tried a new install?
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3 times and the message always repeats
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Does this persist after updating the app (re-opening should update)?
If so, please provide us with new logs after trying:
https://faq.ftb.world/books/ftb-app/page/uploading-app-logs
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If your issue re-occurs, please feel free to re-open this.
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