5.6.3: Google cwebp not available -> systeminfo about froshwebp

[DanMan]

Ok, so I identified my issue. The cwebp executable was downloaded by a different user than the one running the PHP process through Plesk. So Shopware didn't have the right to execute it. Giving it the appropriate rights made the status page show WebP as available.

Why does this even matter? Because it won't create WebP images automatically when uploading other image formats, that's why.

You might want to add a permission check/warning somewhere in there. I might not be the last person running into that issue.

[DanMan]

Same here. ./bin/console frosh:webp:status says

[OK] Webp is available

though. I'm using cwebp.

[shyim]

That means then that cli php is able to execute the binary but fpm php not.
You should check the php configuration like disabled functions or open_basedir

[DanMan]

I'm using Plesk which manages and uses its own PHP installations, not the one the OS brings. I suppose you don't support that? I mean, it seems to work (it doesn't throw errors when generating the thumbs), only the status in the Systeminfo tab appears to be broken.

[ace16vitamine]

it is working. We have only the error in Shopware backend GUI, images are generated with .webp viewable with chrome

[shyim]

I don't have a Webspace using Plesk. So I cannot test it there. THe backend gui is working

[JoshuaBehrens]

I guess this one can be closed and linked to the existing ticket? #46

[DanMan]

Well, the weird thing is that I've cwebp installed both in the OS and downloaded via console, but the plugin status still thinks it's not available.

[JoshuaBehrens]

PHP is not allowed to find it. This can be solved by adding the path to the open_basedir as @shyim stated.

[shyim]

Tested it with newest Plesk Obisidan in default settings. Its working out of the box with the binary.

[JoshuaBehrens]

In a web request?

[shyim]

Yes

[DanMan]

Tested it with newest Plesk Obisidan in default settings. Its working out of the box with the binary.

Have you actually used it to set up a webspace and are you using its own PHP installation and not the one the OS provides? Because that's the whole point of using Plesk: so you're independent.

[shyim]

I did install an empty Debian and just run the plesk installer, created a webspace and so on

[shyim]

I will close this Issue then, cause its server configuration