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thotzl avatar thotzl commented on July 25, 2024 1

i am a little bit late, but this may help:

i had the same issue. it was caused by an old libwebp version, that had problems with alpha-layers.
updating the php libwebp package worked for me (should be the fix for you too)

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shyim avatar shyim commented on July 25, 2024 1

Thanks

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shyim avatar shyim commented on July 25, 2024

Did u used PHP GD or WebP?

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dewib77 avatar dewib77 commented on July 25, 2024

Not sure, WebP I Think. Started the process with this command frosh:webp:generate

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shyim avatar shyim commented on July 25, 2024

Can you execute frosh:webp:status on cli and show the result?

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dewib77 avatar dewib77 commented on July 25, 2024

result is: "[OK] Webp is available"

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shyim avatar shyim commented on July 25, 2024

Using PHP GD and cwebp both looks the generated picture good for me.

Would it be possible to get access to the system to debug that?

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dewib77 avatar dewib77 commented on July 25, 2024

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shyim avatar shyim commented on July 25, 2024

You can send me a mail

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cm-springlane avatar cm-springlane commented on July 25, 2024

We have the same problem, were you able to find a resolution?

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shyim avatar shyim commented on July 25, 2024

Didn't get any image where i can reproduce that 😢

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cm-springlane avatar cm-springlane commented on July 25, 2024

Oooh we have lots... Let me see if I can reproduce on our staging server and give you access.

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cm-springlane avatar cm-springlane commented on July 25, 2024

Hi shyim, I have reproduced it on our staging system. Should I connect you with our sysadmin for getting you access or can you use the shopware access that already exists?

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cm-springlane avatar cm-springlane commented on July 25, 2024

Feel free to email me directly at [email protected]

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shyim avatar shyim commented on July 25, 2024

Do you know maybe the Version Number? So I can include an version check

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thotzl avatar thotzl commented on July 25, 2024

Do you know maybe the Version Number? So I can include an version check

Sorry, it's been a while. I can't remember exactly. I googled a bit and found this on Wikipedia:

I guess it would be enough to test on version > 0.4.2

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