Comments (3)
Sounds like a good idea.
My proposoal for suitabel metrics:
- How many clicks on the chatbot button were clicked per week / per month?
- How many conversations to the chatbot were startetd per week / per month?
- How many dialog bubbles were made to the conversation on average per week / per month?
- How many clicks on the close button were cklicked per week / per month?
from flowise.
Sounds like a good idea.
My proposoal for suitabel metrics:
- How many clicks on the chatbot button were clicked per week / per month?
- How many conversations to the chatbot were startetd per week / per month?
- How many dialog bubbles were made to the conversation on average per week / per month?
- How many clicks on the close button were cklicked per week / per month?
Yes, these are nice.
Also we should be able to:
- Track links clicked. I have in mind to have Net Promoter Score survey at the end of the conversation to measure the CX from the chat.
- Average time to answer - I think it is important in order to measure the hardware performance or API connectivity
- Average number of prompts per chat to monitor the usage
Also we can have some inspiration from BotPress dashboard:
from flowise.
Describe the feature you'd like
Embedded chat statistics on usage so that the user/company knows how many times the chatbot was used etc.Additional context
Add any other context or screenshots about the feature request here.
Can you provide some examples on the metrics/statistics that would be of interest?
from flowise.
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