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floydpink avatar floydpink commented on May 29, 2024

Thank you for raising the issue.

Could you please help us troubleshoot the issue by setting the Log Level to ALL in the Preferences window and posting the log after restarting the app and reproducing the error?

By default the logs reside here: %USERPROFILE%\AppData\Roaming\flickr-downloadr\Logs\ - but that is also customizable using the Log Location setting.

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ThomasPontoppidan avatar ThomasPontoppidan commented on May 29, 2024

I would, but I can't find the preferences window - only the login window?

Best regards,
Thomas

2015-08-13 17:01 GMT+02:00 Hari Menon [email protected]:

Thank you for raising the issue.

Could you please help us troubleshoot the issue by setting the Log Level
to ALL in the Preferences window and posting the log after restarting the
app and reproducing the error?

By default the logs reside here:
%USERPROFILE%\AppData\Roaming\flickr-downloadr\Logs\ - but that is also
customizable using the Log Location setting.


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#27 (comment)
.

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floydpink avatar floydpink commented on May 29, 2024

Ah, yes - my apologies.

Preferences are set only after the first login and since you have issue in the login flow itself, you would not see the Preferences window.

Please edit this file using a text editor like Notepad: C:\Program Files (x86)\flickrdownloadr\flickrdownloadr.log4net and change the line that reads <level value="INFO" /> to <level value="ALL" /> and then restart the app.

And after you encounter the issue with authentication, please post the contents of the log file at %USERPROFILE%\AppData\Roaming\flickr-downloadr\Logs\flickrdownloadr.log

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ThomasPontoppidan avatar ThomasPontoppidan commented on May 29, 2024

I changed the config (had to change permissions on the file) and reran, but
I don't get a log. All that is at the location specified is another config
file (identical to the first). i changed that one in the same way but still
don't get a log.

Could it be a permission issue in Windows 7?

Best regards,
Thomas Pontoppidan

2015-08-13 18:30 GMT+02:00 Hari Menon [email protected]:

Ah, yes - my apologies.

Preferences are set only after the first login and since you have issue in
the login flow itself, you would not see the Preferences window.

Please edit this file using a text editor like Notepad: C:\Program Files
(x86)\flickrdownloadr\flickrdownloadr.log4net and change the line that
reads to and then restart
the app.

And after you encounter the issue with authentication, please post the
contents of the log file at
%USERPROFILE%\AppData\Roaming\flickr-downloadr\Logs\flickrdownloadr.log


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#27 (comment)
.

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floydpink avatar floydpink commented on May 29, 2024

Not sure if it could be a permission issue.

If you're familiar using the Process Monitor tool from Microsoft, we could observe the application process and get to the root cause on why it is not able to even create the logs.

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ThomasPontoppidan avatar ThomasPontoppidan commented on May 29, 2024

Sorry, too advanced for me! I will look around for other options instead:-(

2015-08-17 18:52 GMT+02:00 Hari Menon [email protected]:

Not sure if it could be a permission issue.

If you're familiar using the Process Monitor tool
https://technet.microsoft.com/en-us/Library/bb896645.aspx?f=255&MSPPError=-2147217396
from Microsoft, we could observe the application process and get to the
root cause on why it is not able to even create the logs.


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#27 (comment)
.

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nousename avatar nousename commented on May 29, 2024

Windows 10 same problem, latest version.
Try to authorize yahoo/flickr and get taken to this page
http://localhost:64469/?oauth_token=72157676040675712-8475ff31ad61c832&oauth_verifier=6073a10b421621ef

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floydpink avatar floydpink commented on May 29, 2024

Windows 10 same problem, latest version.
Try to authorize yahoo/flickr and get taken to this page
http://localhost:64469/?oauth_token=72157676040675712-8475ff31ad61c832&oauth_verifier=6073a10b421621ef

@nousename - That is the page that confirms that you have successfully authenticated - can you tell me if the app shows you as logged in when the browser window opens this page?

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nousename avatar nousename commented on May 29, 2024

No the app just remains "spinning" on waiting for authorization, and never goes any further

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nousename avatar nousename commented on May 29, 2024

When I reach the page cannot be displayed, and click on fix connection(out of curiosity)
I get the windows network diagnostic of
"The remote device or resource won't accept the connection"

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