Assessors not showing during assessment creation about faction

[n13c]

Hi,
Also noticed the same issue, i have users that work ok and others that sometimes the POST request to portal/Engagement return 500, or return 200 but the server response is 500 error with a stack trace.

An example stack trace of one of these requests:
No result defined for action com.fuse.actions.scheduling.Engagement and result input at com.opensymphony.xwork2.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:378) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:279) at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:263) at org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:49) at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.doIntercept(ConversionErrorInterceptor.java:142) at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:140) at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:140) at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:201) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.interceptor.MultiselectInterceptor.intercept(MultiselectInterceptor.java:67) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.interceptor.DateTextFieldInterceptor.intercept(DateTextFieldInterceptor.java:133) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:89) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:243) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:101) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:142) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:160) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:175) at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:121) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:228) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:196) at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249) at org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:48) at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:574) at org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:79) at org.apache.struts2.dispatcher.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:141) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:346) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) at java.base/java.lang.Thread.run(Unknown Source)

All users have the same permissions setup.

[summitt]

Have you selected dates yet? It searches to see who is free at the times you specify.

[Wvdhouven]

I am experiencing the same problem. Cannot create a first assessment and do not have any OOO planned. Created a new user, same issue remains.

[eduardoestevao]

Have you selected dates yet? It searches to see who is free at the times you specify.

Yes, I selected different dates for 2 different users. No one is OOO.

[summitt]

@eduardoestevao @Wvdhouven do all users have the 'assessor' permission?

[eduardoestevao]

Yes, all users in my case have assessor permissions (checked this on mongodb as well).

[summitt]

Oh! .. Your user is "inActive". Disable that setting and it should work.

@Wvdhouven is this the same problem you have?

[summitt]

Once thats set correctly you should see this:

[eduardoestevao]

Disabled (screenshot attached), but still same thing:

[summitt]

Are your assessors on the 'Hacking Team'? You may need to select a different team when scheduling.

[eduardoestevao]

They are in the 'Hacking team' and I selected the right team

[summitt]

@eduardoestevao Can you check the browser console to see if there is an error? Also,can you check if one of the XHR requests to /portal/Engagement is returning an error or stack trace on this page.

I've so far been unable to reproduce so there must be something I'm missing.

[summitt]

Would it be possible for you to generate this error again and send me a har file from your browser. You can send it to develop [at] factionsecurity [dot] com. I'm still unable to generate the error. 😩